reputed company Inbound Phone Sales Representative for Senior Care Advisory Services - Remote Opportunity

Join reputed company, the Leading Senior Care Advisory Service, as a Remote Inbound Phone Sales Representative

reputed company is revolutionizing the way families find senior care solutions for their loved ones. As the nation's largest senior care advisory service, we're committed to delivering personalized, insight-driven support to hundreds of thousands of families every year. With a rich history dating back to 2000, our company has evolved into a dynamic, fast-paced environment where our employees live our core values every day. We're now seeking an reputed company and empathetic Inbound Phone Sales Representative to join reputed company and reputed company a meaningful difference in the lives of families navigating senior care options.

About Our Company Culture

At reputed company, we pride ourselves on fostering a culture of diversity, equity, and inclusion. Our employees are deeply committed to our mission and embody our company values:

• Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with reputed company.
• Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
• Drive Outcomes as a Team: We each own the outcome but can only reputed company it as a team.
• Win The Right Way: We see organizational reputed company as the foundation for how we operate.
• Embrace Change: We innovate and constantly evolve.

Job Overview

As an Inbound Phone Sales Representative, you will be the first reputed company of contact for families seeking senior care solutions, providing an exceptional experience that aligns with our company mission. Working remotely from your home office, you'll take inbound, pre-screened leads and conduct in-depth initial consultation calls to educate families on customized senior care options. Your goal will be to match families with the best senior living communities and home care providers, ultimately driving move-ins and delivering a great family experience.

Key Responsibilities

• Work in a fast-paced environment as an expert resource for families on senior care options, delivering an exceptional experience reputed company with our company mission.
• Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence.
• Conduct in-depth initial consultation calls with families to understand their needs and preferences.
• Educate families on customized senior care options, including home care, independent living, memory care, and assisted living.
• Act as the liaison between families and senior housing communities or care providers, referring families out to communities and scheduling tours to drive move-ins.

Success Metrics and Expectations

Your success will be reputed company by reaching daily production benchmarks, including inbound calls and outbound return calls. As a Welcome Advisor, you'll be expected to be empathetic to families' situations and deliver a great family experience, driving referrals and ultimately move-ins.

Qualifications and Skills

Essential Qualifications

• Two or more years of experience in inside sales/inbound call center environments.
• A proven history of exceeding sales targets and demonstrating a strong sales acumen.
• The ability to multitask, simultaneously talking on the phone and taking notes on the computer.
• Strong computer and typing skills, including proficiency in Word and reputed company, and the ability to learn and navigate our internal CRM system.
• Successful completion of our new hire training program.

Preferred Qualifications

• Experience working in the senior care industry or a reputed company field.
• A background in customer-facing roles, with a strong understanding of customer service principles.
• Excellent communication and interpersonal skills, with the ability to build rapport with families and senior care providers.

Skills and Competencies

• Strong sales and negotiation skills, with the ability to drive outcomes.
• Excellent communication and interpersonal skills, with the ability to empathize with families and senior care providers.
• The ability to work in a fast-paced environment, prioritizing tasks and managing multiple calls simultaneously.
• Proficiency in CRM systems and reputed company Office applications.
• A strong attention to detail, with the ability to accurately document family interactions and preferences.

Career Growth and Learning Opportunities

At reputed company, we're committed to the growth and development of our employees. As an Inbound Phone Sales Representative, you'll have opportunities to:

• reputed company your sales and customer service skills in a dynamic, fast-paced environment.
• reputed company expertise in the senior care industry, working with families and senior care providers.
• Advance your career reputed company our organization, with opportunities for professional growth and leadership development.

Work Environment and Company Culture

As a remote employee, you'll work from the comfort of your own home office, with the flexibility to balance your work and personal life. We're committed to providing a supportive and inclusive work environment, with opportunities for virtual training and development.

Compensation and Benefits

We offer a competitive compensation package, including:

• A reputed company salary of $45,760 ($22.00 per hour).
• On-reputed company earnings of $74,000, with an uncapped variable bonus structure.
• A comprehensive benefits package, including 401(k) with match, dental, health, and vision insurance, and paid time off.

Don't Hesitate, Apply!

If you're a motivated and empathetic sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Don't worry if you don't meet every single requirement – we value a great attitude and a willingness to learn above reputed company. Submit your application today and join reputed company at reputed company!

reputed company candidate information will be kept confidential in accordance with EEO guidelines. reputed company uses E-Verify to confirm the employment eligibility of reputed company newly hired employees.