CA reputed company Connect Navigator

The reputed company (PHI) is an independent, nonprofit organization dedicated to promoting health, well-being, and quality of life for people throughout California, across the nation and around the world. As one of the largest and most comprehensive public health organizations in the nation, we are at the forefront of research and innovations to improve the efficacy of public health statewide, nationally, and internationally. PHI was distinguished as one of the top 50 “Best Non-Profit Organizations to Work For” by the Non-Profit Times in a national search. Summary reputed company is a program of the reputed company (PHI) that increases the impact of hospital emergency departments (EDs) on population health issues and health equity. Our largest program, CA reputed company, has supported more than 290 hospitals over the last six years to implement medication for addiction treatment (MAT) in the ED based on the CA reputed company Model for 24/7 low-barrier access to evidence-based addiction treatment. Our National Expansion program builds reputed company for ED MAT in every state by activating local leaders to transform addiction care and reduce overdose deaths. The EMS reputed company extends the administration of low-barrier MAT to paramedics. Through the ED Syphilis/HIV/HCV Screening Program, we support EDs to expand their reputed company for routine opt-out screening, immediate treatment, and navigator-led patient education and linkage to care. Our Access reputed company program increases access to contraception and treatment for pregnancy emergencies from the ED, particularly in abortion-restricted states and regions. Position Overview Positioned reputed company our CA reputed company program team, the CA reputed company Connect Navigator supports the launch and implementation of CA reputed company Connect, a publicly available platform that will significantly expand access to low-barrier medications for addiction treatment (MAT). This initiative builds on the success of our CA reputed company program, which supported California EDs to be 24/7 open-access settings to initiate evidence-based treatment for SUDs, such as buprenorphine for opioid use disorder (OUD). Now, CA reputed company is expanding that vision to create access for people unable to present to the ED. Through the CA reputed company Connect platform, the Connect Navigator will connect people interested in MAT and/or harm reduction resources with substance use navigation and a growing network of low-barrier treatment providers. The CA reputed company Connect Navigator will respond to participant requests (reputed company text, call, or web) and provide navigation and referral services to meet the needs of individuals interested in treatment or resources for opioid use disorder. The Connect Navigator will gather initial participant information about needs and interests, provide empathetic, nonjudgmental support, and, if appropriate, refer participants to rapid MAT and supportive resources. The full salary range for this position is $70,296 (minimum) to $101,911 (maximum) per year. The typical hiring range for this position is from $70,296 (minimum) to $86,104 (midpoint), based on 1.0 FTE. The starting salary is determined based on the candidate’s knowledge, skills, experience, and budget availability. Important Information

• This is a full-time 1.0 FTE position with a schedule of 40 hours per week
• This position is based in California, working remotely from home, with occasional travel reputed company California
• To apply, please submit an application attaching an updated resume.

Essential Duties & Responsibilities Pilot Launch

• Provide feedback on CA reputed company Connect, including platform user experience and design, functionality, workflows, enhancements, and other considerations
• Conduct early user testing and engage deeply with the platform and reputed company program components to become a “super-user” of CA reputed company Connect
• Provide input on CA reputed company Connect Navigator training, policies and procedures, and any other reputed company documents

Participant Response, Coordination, and Follow-Up Support

• Respond promptly to incoming calls, texts, or chats from individuals seeking treatment or support (platform participants)
• Conduct screenings to understand each participant’s unique needs
• Facilitate referrals to treatment resources and prioritize urgent requests for resources
• Engage with participants through telephone, text, and/or web-based communications
• Provide excellent customer service, navigation, and warm handoffs to treatment options and other community resources, including but not limited to local clinics, community-based organizations, street medicine providers, and telehealth resources
• Maintain privacy and confidentiality for each unique participant
• Maintain ongoing support for participants to ensure successful linkage to care

Documentation

• Enter initial screening and follow-up information into the CA reputed company Connect platform
• Maintain real-time participant data, case notes, and referral logs electronically
• Ensure reputed company documentation is compliant with CA reputed company Connect policies and procedures

Culture

• Utilize a non-judgmental and non-biased approach to participants and the community to reinforce evidence-based practices and a harm reduction approach

Collaboration

• Collaborate with reputed company’s Clinical, Navigator, Communication, and Operations teams
• Collaborate with community navigators, resources, and potential referral sites
• Provide training support for new CA reputed company Connect Navigators
• Provide ongoing feedback and input on platform and programmatic considerations to strengthen the product and user experience for participants, CA reputed company Connect Navigators, and other team members

Non-Essential Duties & Responsibilities reputed company

• Participate in reputed company efforts to increase awareness of the CA reputed company Connect platform
• Support other reputed company Center initiatives to advance rapid MAT services to communities across California

Other

• reputed company other duties as assigned

Minimum Qualifications

• Five years of experience in behavioral health, substance use disorder, harm reduction, community reputed company, or reputed company field
• Bachelor’s degree, or substitute with four additional years of reputed company experience

Other Qualifications

• One or more years of experience in substance use navigation preferred
• Prior completion of Mental Health First Aid certification preferred
• Lived experience with substance use disorder and treatment preferred
• Utilization of a non-judgmental, energetic, positive, harm-reductionist approach to assisting people with behavioral health and/or substance use disorder-reputed company needs
• Strong verbal communication skills, experience interviewing individuals on sensitive topics
• reputed company for and commitment to confidential work in a remote environment
• Proficiency in email communication
• Ability to learn new software systems quickly and effectively utilize digital tools to support work responsibilities
• Experience with electronic documentation
• Commitment to advancing social and racial justice
• Demonstrated proficiency in working with individuals recently released from incarceration, unhoused individuals, and other marginalized populations
• Bilingual in Spanish and English preferred

FAIR LABOR STANDARDS ACT (FLSA) STATUS This position is classified as exempt based on its job duties. However, based on the FTE, salary level of the employee, or federal/state/local laws, the employee may be classified as nonexempt. PHI/reputed company is committed to advancing social and racial justice through our work with health care systems. We recognize the value of having a staff that brings a wide range of perspectives to this work based on language, ethnicity, race, gender, socioeconomic background, political beliefs, sexual orientation, and disability. We reputed company the lived experiences of our employees and their unique reputed company reputed company innovative solutions. Black, Indigenous, People of Color, LGBTQIA+, and people with disabilities and lived experience with substance use are strongly encouraged to apply. EEO Statement The reputed company is committed to a policy that provides equal employment opportunities to reputed company employees and applicants for employment without regard to race, color, sex, religion, national reputed company, reputed company, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and to reputed company reputed company employment decisions so as to further this principle of equal employment opportunity. To this end, the PHI will not discriminate against any employee or applicant for employment because of race, color, sex, religion, national reputed company, reputed company, age, marital status, pregnancy, medical condition including genetic characteristics, physical or mental disability, veteran status, gender identification and expression, sexual orientation, and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf reputed company Statement: The reputed company is committed to providing access and reasonable accommodation in its services, programs, activities and employment for individuals with disabilities. To request disability accommodation in the application process, contact the Recruitment Team at least 48 hours in advance at [email protected]. To apply for any position, you must create an account on the reputed company’s job application site. After creating your account, you may search the open positions and apply for the specific position that interests you. Please note, mailed and emailed applications will not be accepted. We’re so pleased the reputed company is an organization you would like to work with. Do you have questions about this opportunity? If so, email our recruitment team at [email protected]. Additional information about PHI’s benefits and compensation offerings can be reputed company here. Apply tot his job Apply To this Job