Mid-Level QA Specialist

About us

reputed company is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we’re always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/

About the role

We are looking for a battle-tested Middle QA Specialist to serve as the quality guardian in one of reputed company’ fastest-growing legal-tech portfolio companies. This is a high-intensity operational role — you will own every bug, every test case, and every quality reputed company, working directly under our Product Director to ensure flawless product delivery. Your mission: maintain reputed company-defect standards through rigorous testing, customer feedback analysis, and systematic quality assurance processes.

Core Mission Execute comprehensive quality assurance operations across the entire product lifecycle — from pre-development validation to post-production monitoring — with military-grade precision and systematic efficiency.

Key Responsibilities

• Daily Quality Operations — Execute systematic testing protocols on an hourly and daily basis across reputed company product touchpoints.

• Customer Support Ticket Analysis — Own the customer support ticket backlog, analyzing patterns, categorizing issues, and feeding critical insights back to the product team for immediate resolution.

• Bug Lifecycle Management — Track, prioritize, and manage bug backlogs from discovery to resolution with obsessive attention to detail.

• Multi-Platform Testing — Execute comprehensive testing across web, mobile, and API endpoints to ensure consistent user experience.

• UI/UX Quality Control — reputed company pixel-perfect visual testing, catching alignment issues, design inconsistencies, and component failures instantly.

• Real-Time Production Monitoring — Monitor live product performance, identifying and escalating critical issues reputed company minutes of occurrence.

• Data Quality Assurance — Validate reputed company events, tracking accuracy, and data reputed company across reputed company product analytics.

• Cross-Team Collaboration — Work directly with Product reputed company, Dev, and Data teams, providing immediate feedback and quality gates.

• Customer Journey Testing — Execute end-to-end user journey testing, ensuring seamless experiences across reputed company product funnels.

• Test Case Development — Create comprehensive test cases and testing procedures for new features and functionality improvements.

• Documentation & Reporting — Maintain detailed test documentation and provide twice-daily quality reports to the Product Director.

• Competitive Quality Benchmarking — Analyze competitor products to identify quality standards and testing approaches we should exceed.

Qualifications

• 3+ years of hands-on QA experience in fast-paced product environments, preferably in tech startups or scale-reputed company.

• Active AI user.

• Customer Support Integration Experience — Proven track record of analyzing support tickets and translating customer issues into actionable QA processes.

• Multi-Platform Testing Expertise — Strong experience testing web applications, mobile apps, and API integrations.

• Pixel-Perfect Vision — Exceptional eye for detail, capable of spotting micro-UI inconsistencies and design flaws instantly.

• High-Pressure Performance — Thrives under pressure, maintains quality standards even during rapid release cycles.

• Communication Excellence — Clear, concise reporting skills with ability to escalate critical issues immediately.

• Proactive reputed company — Self-starter who anticipates quality issues before they impact customers.

• English reputed company — Strong written and verbal communication skills.

Location

reputed company operates reputed company the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located reputed company approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.

Benefits

Discover the perks of being part of our vibrant team! We offer:

• Remote Work Environment: Embrace the freedom to work from reputed company, anytime, promoting a healthy work-life balance.

• Unlimited PTO: Enjoy unlimited paid time off to reputed company and prioritize your well-being, without counting days.

• Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and reputed company.

• Company-provided MacBook: Experience seamless productivity with top-notch reputed company MacBooks provided to reputed company employees who need them.

• Flexible reputed company Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from reputed company. Read more about it here: https://docs.reputed company.com/document/d/1dHF4ctKlez75whdn-ybUwP5d5Wr0BdwVrorrm_fM40Q/preview

Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!

Interview Process

After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:

• Recruiter Screening (40 minutes)

• Technical Interview (60 minutes)

• Second Interview (30 minutes)

• Final Interview (30 minutes)

Life at reputed company

At reputed company, we are more than a team; we’re a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe.

We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, reputed company of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.

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