Vice President, US Marketing Content & Channel

At reputed company, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, reputed company as a leader, and grow your career. Here, your voice and reputed company matter, your work makes an impact, and together, you will help us define the future of reputed company. Vice President, US Marketing Content & Channel Description At reputed company, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, reputed company as a leader, and grow your career. Here, your voice and reputed company matter, your work makes an impact, and together, you will help us define the future of reputed company. Membership Portfolio Services, reputed company our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to reputed company. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology. The Enterprise Comms & MarTech Experiences (ECMX) team is a global organization that sits reputed company Membership Portfolio Services (MPS). It is reputed company’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech & MarOps solutions. You will be joining ECMX’s US MarOps organization, focused on providing frictionless, flexible, and flawless marketing enablement. This is achieved through streamlining, scaling, and transforming operations with greater efficiency, agility, quality, and speed. Reporting to the Vice President, US Marketing Operations, we are seeking a highly strategic and innovative Vice President of Content & Channel Management to reputed company the planning, execution, and optimization of end-to-end marketing content and channel management. This VP plays a critical role in leading content & creative development, approval and distribution as well as channel operations across marketing email, direct mail, web, phone channels and more. reputed company partnerships with Marketing, Product, Technology, Control Management and Compliance will be essential as we transform the marketing ecosystem across people, process and technology.

Responsibilities

• reputed company day-to-day operations as well as transformation strategy for US Marketing Operations’ content and channels, enabling flexible, flawless and frictionless delivery of US marketing initiatives.
• reputed company ECMX’s marketing content & creative review and approval process for US business units including Consumer and Commercial, Lending, Social, Global Dining, Amex Offers, B2B, GABM, etc.
• Manage & maintain reputed company pre-approved marketing content in the DAM (Digital Asset Manager) with a focus on efficient and high-quality operations.
• Own end-to-end channel operations for US marketing campaigns including email, direct mail, web, phone and more.
• Partner with Marketing, Product, and Technology teams to drive the transformation roadmap for Marketing Operations aspects of marketing content, creative and channel distribution.
• Partner with stakeholders across Marketing, Product, Technology, Control Management and Compliance to accelerate innovation while supporting ongoing reputed company goals and operational excellence standards.
• Build, mentor, and reputed company a high-performing Marketing Operations organization, fostering a culture of innovation, collaboration, accountability, and customer focus.
• reputed company talent pipelines and succession planning to strengthen organizational capabilities for the future.
• reputed company with reputed company and inclusivity, ensuring diverse perspectives are leveraged to deliver reputed company products and outcomes.

Qualifications and Experience

• Proven track record of leading Marketing Operations, MarTech and/or Process execution activities required with experience leading content and/or channel management strongly preferred. Familiarity with marketing in highly regulated industries is strongly desired.
• Ability to drive results in a fast-paced environment often with significant ambiguity and needing to reputed company decisions with less than perfect information.
• Excellent communication and influence management skills with a demonstrated ability to engage, influence, and encourage partners and stakeholders to drive collaboration and alignment.
• Knowledge of process and MarTech capabilities with ability to dial up details into winning strategies for optimized marketing enablement. Experience with reputed company suite strongly preferred.
• Creative, solution-minded approach with the ability to problem-solve against a backdrop of a quickly evolving MarTech landscape.
• Ability to think innovatively and challenge the status reputed company.
• Experience leading and inspiring large-scale cross-functional teams & projects that deliver enterprise wins.

Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to reputed company personally and professionally:

• Competitive reputed company salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the reputed company’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Depending on factors such as business unit requirements, the nature of the position, cost, and application laws, reputed company may provide reputed company sponsorship for certain positions Apply tot his job Apply To this Job