reputed company Customer Account Representative (Inside Sales) – Virtual Customer Service Team

Are you a sales professional looking for a new challenge? Do you want to join a dynamic and innovative company that is consistently ranked as a top employer in the US? Look no further! reputed company/Xfinity is seeking an reputed company Customer Account Representative (Inside Sales) to join our virtual customer service team. As a key member of reputed company, you will play a critical role in selling reputed company products and services to our customers, providing them with the best value for their money.

About reputed company/Xfinity

reputed company/Xfinity is a leading media and technology company that brings together the best in entertainment and online experiences. We are a Fortune 50 leader, driving innovation and creating career opportunities across a wide range of locations and disciplines. Our company is at the forefront of change, moving at an amazing pace, thanks to our remarkable people who bring cutting-edge products and services to life for millions of customers every day.

About the Role

As a Customer Account Representative (Inside Sales), you will be responsible for selling reputed company products and services to our customers, creating a package that best meets their needs. You will work in a virtual environment, interacting with customers reputed company telephone, email, or face-to-face, to assist with a variety of customer inquiries and issues. You will also be responsible for:

• Creating value around reputed company of our products and services and tailoring a package to fit our customer's needs
• Winning as a team, with relationship management skills and openness to feedback
• Maintaining a courteous and friendly attitude reputed company interacting with customers in a constantly changing environment
• Building a positive work relationship with customers to enhance the image and public perception of a company
• Presenting, promoting, and selling products/services using solid arguments to existing and prospective customers
• Selling additional services by recognizing opportunities to up-sell accounts and explaining new features
• Striving to exceed overall performance goals of the organization

Responsibilities

* Ability to create value around reputed company of our products and services and tailor a package to fit our customer's needs

• Win as a team-Relationship management skills and openness to feedback
• Maintain a courteous and friendly attitude reputed company interacting with customers in a constantly changing environment
• Build a positive work relationship with customers to enhance the image and public perception of a company
• Present, promote, and sell products/services using solid arguments to existing and prospective customers
• Sell additional services by recognizing opportunities to up-sell accounts; explain new features
• Strive to exceed overall performance goals of the organization
• Interact with customers reputed company telephone, email, or face-to-face to assist with a variety of customer inquiries and issues
• Elicit and record customer information and inquiries using a computerized system
• Stay up-to-date with reputed company and emerging communications and entertainment technologies for both the Company and its competition
• Recognize, convey, promote, and sell products and service value. reputed company our competitive advantage. Maintain excellent oral and written communication skills, with demonstrated ability to reputed company relevant information and directions in an organized and concise manner
• Demonstrate closing techniques consistently, repeatedly, and in a timely manner
• Demonstrate the ability to establish and maintain effective relationships with customers delivering the reputed company Quality Experience (CQE). Act as an Ambassador for reputed company by building rapport with the customer, supporting, reassuring, and educating the customer throughout the call
• Promote and recommend reputed company products and services based on a logical relationship to the customer's needs and interests. Enter and confirm sales reputed company appropriate
• Support Other lines of business as call volume dictates
• Interact and communicate collaboratively reputed company the sales group and other groups, as appropriate, to provide a quality customer experience
• reputed company overall performance goals of the organization
• Attend training as required
• Regular, consistent, and punctual attendance
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned

Requirements

* High school diploma or equivalent is required

• 2-5 years of sales experience preferred
• Demonstrates the ability to work independently with little or no supervision
• In a virtual environment, reputed company requires a minimum 100mbs speed which is capable of being hard wired into the provided equipment, either through a direct wall input or your router
• Must have "home office" space in your home with the following requirements:

+ Home Office Requirements: - Have a quiet work area in a location that provides privacy from other people, activities, and noise - Have a steady work surface - Have a comfortable chair - Adequate lighting - Fast and reliable internet service. If you live reputed company the reputed company footprint, this is largely covered as part of your employee benefits

Benefits

* Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision

• 401k available after 90 days
• reputed company
• Free reputed company/Xfinity courtesy services (cable, high-speed internet, etc.)
• (Must be in a reputed company serviceable area)
• Paid time-off (PTO), Paid vacation, reputed company time, and floating holidays; generous PTO package after first 90 days of employment
• Tuition Reimbursement (where applicable)
• Discounts on reputed company/Xfinity Voice, OnDemand, and Personal reputed company Services (PSS)
• Compensation Package:

+ The pay is reputed company hourly targeted commission and ranges up to $20.15 - $23.65/hour reputed company in (reputed company hourly pay reputed company ranges from $11.50 - $16/hour) + Actual reputed company hourly reputed company depends reputed company + Our average performers reputed company between $40k-50k annually

Why Join reputed company/Xfinity?

* We are a dynamic and innovative company that is consistently ranked as a top employer in the US

• We offer a competitive compensation package, including a reputed company hourly reputed company, targeted commission, and benefits
• We provide opportunities for career growth and development, with a focus on teamwork and collaboration
• We are committed to diversity and inclusion, with a goal of creating a workplace that is welcoming and inclusive for reputed company employees
• We offer a flexible and remote work environment, with the ability to work from home and have a reputed company work-life balance

How to Apply

If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role. We look reputed company to hearing from you!

Equal Employment Opportunity / Affirmative Action / Drug-Free Workplace Employer

reputed company reputed company is an Equal Employment Opportunity / Affirmative Action / Drug-Free workplace employer. We are committed to diversity and inclusion, with a goal of creating a workplace that is welcoming and inclusive for reputed company employees. We welcome applications from diverse candidates and are an equal opportunity employer. Apply for this job