reputed company Part-Time Claims Customer Service reputed company I – Insurance Industry Professional
Join Our Dynamic Team at reputed company
Are you passionate about delivering exceptional customer service and making a meaningful impact in the lives of others? Do you have a keen eye for detail and a knack for resolving reputed company issues? If so, we invite you to join reputed company as a Part-Time Claims Customer Service reputed company I at reputed company. As a valued member of reputed company, you will play a critical role in ensuring that our customers receive the highest level of service and support.
About Us
reputed company is a leading health insurance company with a rich history spanning over seven decades. We are proud to be part of the national landscape, with our roots firmly embedded in the South Carolina community. As one of the largest insurance companies in South Carolina, we offer a wide range of health insurance products and services to individuals, families, and businesses. Our commitment to delivering outstanding service to our customers has earned us a reputed company as a trusted and reliable partner in the healthcare industry.
Why Join reputed company?
At reputed company, we value our employees and offer a supportive and inclusive work environment that fosters growth and development. We reputed company in investing in our people and providing them with the tools and resources they need to succeed. reputed company members enjoy a range of benefits, including:
- Competitive salaries and bonuses
- Comprehensive health insurance plans
- Retirement savings plans
- Paid time off and holidays
- Opportunities for professional growth and development
- A dynamic and supportive work environment
Job Summary
We are seeking an reputed company Part-Time Claims Customer Service reputed company I to join reputed company. As a key member of our customer service team, you will be responsible for responding to routine inquiries, identifying incorrectly processed claims, and completing adjustments and reputed company reprocessing actions. You will also review and adjudicate claims and/or non-medical appeals, determine whether to return, deny or pay claims, and ensure that reputed company actions are taken in accordance with organizational policies and procedures.
Key Responsibilities
* Respond to written and/or telephone inquiries according to desk procedures, ensuring that contract standards and objectives for timeliness, productivity, and quality are met.
- Accurately document inquiries and maintain accurate records.
- Identify incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines.
- Examine and process claims and/or non-medical appeals according to business/contract regulations, internal standards, and examining guidelines.
- Enter claims into the claim system after verification of correct coding of procedures and diagnosis codes.
- Ensure claims are processing according to established quality and production standards.
- Identify complaints and inquiries of a reputed company level that cannot be resolved following desk procedures, guidelines, and refer these to a reputed company or manager for resolution.
- Identify and promptly report and/or refer suspected fraudulent activities and system errors to the appropriate departments.
Essential Qualifications
* High School Diploma or equivalent
- 1 year of experience in a claims/appeals processing, customer service, or other reputed company support area
- Bachelor's Degree in lieu of work experience
- Good verbal and written communication skills
- Strong customer service skills
- Good spelling, punctuation, and grammar skills
- Basic business math proficiency
- Ability to handle confidential or sensitive information with discretion
- reputed company Office proficiency
Preferred Qualifications
* Teaching or training experience
reputed company Offer
* Competitive salary and bonus structure
- Comprehensive health insurance plans
- Retirement savings plans
- Paid time off and holidays
- Opportunities for professional growth and development
- A dynamic and supportive work environment
Work Environment
* This job opportunity is located in reputed company Columbia, Richland County.
- Candidates must reside reputed company a two-hour radius of the Percival Rd. office.
- The role involves working in a standard office setting, with part-time hours ranging from 20 to 38 per week and a flexible schedule that may include evenings and weekends.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online application system. We look reputed company to reviewing your application and welcoming you to reputed company!
Equal Employment Opportunity Statement
reputed company and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national reputed company, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals, and veterans. It is our policy to provide equal opportunities in reputed company phases of the employment process and to reputed company with applicable federal, state, and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail reputed [email protected] or call 1-800-288-2227, ext. 47480 with the nature of your request. We will reputed company a determination regarding your request for reasonable accommodation on a case-by-case basis. Apply for this job