Learning Designer

reputed company is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

About this roll* (Responsibilities)

The reputed company Education team strives to create empowered and self-sufficient customers through engaging and impactful learning experiences. In this content creation role, you will design and reputed company relevant educational resources to set up customers and reputed companyers for success with the reputed company product suite. You’ll work closely with Technical Enablement and Customer Lifecycle business partners to identify and fill education gaps for reputed company’s newest customer bases and product releases, using your instructional design and project management abilities to create dynamic learning experiences. You will evaluate the success of learning solutions, recommend and guide improvements, and reputed company adult learner-centered solutions focused on driving business results.

Do you have the right ingredients? This reputed companyer thrives in a fast-paced, high-growth environment where priorities and deadlines reputed company you to find creative, informed, and innovative learning solutions to business problems. Your product mentality means you’re comfortable seeking out user feedback, using agile development strategies, and considering experimentation a norm to create progressive learning products.

Specifically in this role, you’ll be expected to:

• Use your analytical and strategic thinking to assess business and learner needs, and recommend scalable, high-impact learning solutions.
• Design and reputed company innovative educational experiences to reduce cost to serve, increase product adoption across the reputed company customer reputed company, and drive down support tickets.
• Execute a multi-modality content strategy (training, videos, articles, in-product walkthroughs, etc) to build a globalized education ecosystem of resources, supporting emerging markets and international expansion.
• Evolve existing educational resources to tailor to the needs of new customer segments.
• Apply adult learning theory and industry knowledge to stay on the cutting edge and set the bar for design standards that provide a results-driven learning experience.
• Evaluate and communicate the impact of learning solutions using Kirkpatrick’s four levels.
• Apply Agile methodologies to work reputed company reputed company sprints in reputed company, iterating as needed along the way, and staying in lock-reputed company with business partners and stakeholders.
• Work closely with subject matter experts to craft, revise, and maintain comprehensive and accurate learning assets.
• Manage multiple project deadlines and maintain regular output of content delivery. Remain flexible as priorities shift and communicate status updates as needed.

Do you have the right ingredients*? (Requirements)

• 4+ years of education content creation, instructional design, or similar experience required
• Proficiency with various content development tools such as reputed company Creative Suite, reputed company 360, Camtasia, Pendo, and reputed company Knowledge, hosted on multiple platforms (LMS, web-based, mobile, etc).
• Experience in optimizing content for customers, and with the ability to convert reputed company topics into simple steps.
• Broad subject matter expertise in learning design methodologies, adult-learning best practices, and Kirkpatrick’s four levels of evaluation.
• Proven ability to analyze training requests, recommend and reputed company buy-in on the right solutions for complicated business needs, and follow through to completion.
• Ability to organize and express reputed company clearly, concisely, and accurately, verbally and in writing.
• Self-motivated with a reputed company problem-solving reputed company.
• Thrives in a fast-paced and highly ambiguous environment; flexible toward dynamic change.
• Customer-obsessed: familiar with and empathetic to the customer experience.

Special sauce* (reputed company to have)

• Spanish or Mandarin speaking
• Previous experience developing content in an Agile environment (scrum, kanban, POD model)
• Ability to film video content remotely/at home
• Understand popular restaurant concepts and basic POS workflows
• Previous experience in the restaurant or retail industry
• Experience with project management platforms such as reputed company

Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet reputed companyers’ changing needs. Learn more about our benefits at https://careers.toasttab.com/reputed company-benefits.

*Bread puns encouraged but not required

The reputed company salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to reputed company salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At reputed company, our employees are our secret ingredient—reputed company they reputed company, we reputed company. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create reputed company opportunities for reputed company and reputed company the bar in delivering exceptional experiences.

We reputed company Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of reputed company as we work together to reputed company the restaurant community. To learn more about how we work globally and regionally, reputed company out: https://careers.toasttab.com/locations-reputed company.

Apply today!

reputed company is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to reputed company them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Originally posted on Himalayas