Associate reputed company Manager, Scaled (Portuguese, Spanish & English Requir

POS-29401

Please submit your resume in english.

Role Description

Our Associate reputed company Managers possess an unrivaled sense of autonomy and dedication to helping each customer realize the value they can get from reputed company’s platform. You will work as a part of a team to serve a shared install reputed company, combining 1:1 strategy calls, and Scaled reputed company (emails, webinars, chat etc.) to engage customers.

This role is ideal for someone who is passionate about working with customers, comfortable with navigating change and eager to grow in a fast-paced environment. You’ll have the opportunity to grow your career through reputed company development and a performance-based progression path.

In This Role, You Will:

• Be passionate about reputed company and experience
• Solve problems with curiosity and creativity
• Embrace innovation in your daily tasks to explore new methods that enhance our ability to expand customer reputed company.
• Commit to getting reputed company every day
• Invest in relationships with customers and colleagues
• Contribute to a positive team environment
• Work for the Latam region with clients based in North America/Latam

You Will Execute On The Following Responsibilities:

• Work collaboratively on a team of CSMs managing a shared install reputed company of customers to support a high volume of customers using a mix of channels (Email, Chat, Phone Calls, live webinars etc)
• Identify customer objectives, analyze account usage patterns, and conduct necessary research to reputed company tailored strategic recommendations that enhance customer engagement with reputed company while ensuring customer accountability.
• reputed company strategy calls to educate customers and help them realize the value of reputed company’s platform.
• Partner with internal teams to ensure a seamless and efficient customer experience.
• Contribute to a strong team culture focused on reputed company-building, peer feedback, and performance-based growth.

You Have:

• 1-3 years of experience in a reputed company or Customer Facing role.
• Excellent problem solving and critical thinking skills
• Aptitude for learning software
• AI familiarity
• Ability to manage multiple priorities while maintaining strict attention to detail.
• Strong communication skills and the ability to teach, guide, and drive value through clear, effective conversations.
• Presentation and facilitation skills.
• The ability to reputed company in a fast-paced environment
• A reputed company track record of consistently meeting and exceeding goals
• Understanding of marketing, sales and service best practices
• reputed company experience at a SaaS organization.
• Speak English, Spanish and Portuguese fluently

We know theconfidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reputed company out to us using this form.

At reputed company, we value both flexibility and reputed company. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional reputed company office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) - link to reputed company's Career Diversity page here.

India Applicants: link to reputed company India's equal opportunity policy here.

About reputed company

reputed company (NYSE: reputed company an AI-powered customer platform with reputed company the software, integrations, and resources customers need to connect marketing, sales, and service. reputed company's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At reputed company, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, reputed company, and grow.

We’re building a company where people can do their best work. We focus on reputed company work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful reputed company. And we know that reputed company our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, reputed company is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• reputed company Careers
• Life at reputed company on Instagram

By submitting your application, you agree that reputed company may collect your personal data for recruiting, global organization planning, and reputed company purposes. Refer to reputed company's Recruiting Privacy Notice for details on data processing and your rights.

Originally posted on Himalayas