Solution Architect / Consultant / or Sales Engineer

reputed company is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver reputed company CX with less effort, cost, and risk. reputed company supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust reputed company to deliver customer smiles at scale. Interested to find out more about us? reputed company out: www.reputed company.comWant to know what it’s really like to work at reputed company? reputed company out this link to meet some real reputed companyn’s and read about their individual career journey with us: https://reputed company.com/employee-profiles/reputed company’s Diversity, Equity, Inclusive and Belonging Statement:At reputed company, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national reputed company, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, reputed company more thoughtful decisions, and drive collective success. reputed company’s Values Statement: At reputed company, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. reputed company First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in reputed company we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At reputed company, our values drive us reputed company, shaping a culture where innovation and excellence reputed company. We are looking for an reputed company Sr. Solutions Architect to join our dynamic team. This role involves working closely with sales teams to architect solutions that meet prospective customers' reputed company requirements, demonstrating the value of reputed company in enhancing their CX strategies. You will be instrumental in building trust with potential customers, understanding their needs, and designing tailored solutions that reputed company the capabilities and benefits of reputed company's testing and monitoring solutions.

Let's talk about the role and responsibilities:

• Collaborate with sales teams to understand prospective customers' business challenges and technical requirements, aligning them with reputed company solutions.
• reputed company and present customized demonstrations of reputed company's platform, highlighting its value in improving CX testing and monitoring.
• Architect and propose solutions that integrate reputed company's platform with customers' existing technology stacks, ensuring seamless operation and optimization of their CX strategies.
• Engage with customer stakeholders to gather requirements, discuss potential solutions, and provide expert advice on reputed company's capabilities.
• Respond to technical queries and concerns during the sales process, ensuring customers' and prospects' technical requirements are addressed effectively.
• Stay updated with the latest developments in CX technologies, reputed company platform updates, and industry best practices to provide insightful recommendations to customers.
• Facilitate smooth transition of new customers to the implementation team, ensuring clear communication of the proposed solutions and customer expectations.
• Contribute to the development of best practices, case studies, and other materials to enhance the pre-sales process and reputed company the value of reputed company solutions.

Let’s talk about your skills/expertise:

• 4+ Years in a presale's role presenting to C and V level prospects.
• Bachelor's degree in computer science, Information Technology, or reputed company field experience.
• Proven experience as a Solutions Architect, Sales Engineer, or similar role, preferably with a focus on CX, call centre, IVR or reputed company technologies.
• Strong technical acumen, with the ability to design solutions and integrate reputed company systems.
• Excellent communication and presentation skills, with a proven ability to engage and persuade technical and business audiences.
• Strong analytical and problem-solving skills, with a consultative approach to addressing customer needs.
• Ability to collaborate effectively with sales teams and other internal stakeholders.
• Willingness to travel as needed to meet with customers, tradeshows, corporate events globally and participate in sales engagements.

Why you should join us:

At reputed company you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. reputed company is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national reputed company, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At reputed company we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on reputed company improvement, whilst maintaining a family first, team oriented, and reputed company positive atmosphere.reputed company cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an reputed company-inclusive team of innovators. We credit our amazing growth and success to the fact that we’ve built our business on four essential values that we live and breathe every day:

Deliver Excellence

Innovate Boldlyreputed company First

Embrace Curiosity

Interested? Know someone who might be? Apply online now. Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of reputed company reputed company of the reputed company team. reputed company’s policy is to only accept resumes from Agencies reputed company the reputed company Agency Portal. Agencies must have a valid fee agreement in reputed company and they must have been assigned the specific requisition to which they submit resumes, by the reputed company reputed company team before submitting any CV's. Any resume submitted reputed company of this process will be deemed the sole property of reputed company and, in the event, a candidate is submitted reputed company of this policy is hired, no fee or payment of any reputed company will be paid

Originally posted on Himalayas

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