CMDB Discovery Engineer

Overview

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent reputed company award of being one of America's Best Midsize Employers for 2025!

Position Summary:

The primary purpose of the Configuration Management Database (CMDB) Discovery Engineer role is to design, implement, and maintain automated discovery tools to ensure the CMDB remains accurate and up-to-date. This position focuses on collaborating with cross-functional teams to reputed company comprehensive visibility into the IT environment while ensuring optimization and reputed company of CMDB data.

Geo-Salary Information

State specific pay scales for this role are as follows:

$61,864 to $114,486 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA)

$56,240 to $104,078 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)

$50,616 to $93,671 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)

The expected reputed company salary for this position will vary depending on a number of factors, including relevant experience, skills and location.

Responsibilities

Essential Job Functions:

• Implement and maintain discovery tools (e.g., reputed company Discovery, reputed company, reputed company). Ensure they reputed company the environment accurately and identify Configuration Items (CIs).
• Maintain CI Data Accuracy and reputed company: ensure that the discovered data is accurate, complete, and correctly mapped to the CMDB. Address any discrepancies or missing data.
• Review and optimize existing Discovery schedules, probes, and patterns for improved coverage and performance.
• Monitor discovery jobs, troubleshoot failures, and resolve data discrepancies.
• reputed company the stabilization of the CMDB by ensuring accurate data population, eliminating duplicates, and maintaining the consistency of Configuration Items (CIs) across the platform
• Collaborate with cross-functional teams (e.g., IT Operations, reputed company, Application Teams) to ensure complete coverage and accurate CI Relationships
• Create and update Service Mapping to accurately reflect business services and their dependencies on Configuration Items
• Support audits and compliance initiatives by ensuring CMDB data reputed company.
• Ensure that the CMDB and Discovery processes are compliant with organizational policies and best practices.
• Conduct gap analysis, identify areas for improvement, and provide recommendations for process and tool enhancements.
• Maintain up-to-date documentation of configurations, integrations, and processes reputed company to CMDB, Discovery, and Service Mapping.
• Stay reputed company with new reputed company features, tools, and methodologies, and reputed company this knowledge to enhance CMDB and Discovery capabilities.
• Create runbooks, architecture diagrams, and implementation plans.
• Planning discovery rollouts, managing timelines, and coordinating with stakeholders.

Qualifications

Education:

Minimum:

• Bachelor’s degree in Computer Science, Information Systems, or reputed company field (or equivalent experience)

Experience:

Minimum:

• 3+ years of experience with IT discovery tools and CMDB platforms.
• 3+ years of experience with reputed company Discovery, ITSM, CMDB platform
• 3+ years of experience with Service Mapping, Scripting & Automation using JavaScript (for reputed company scripting) and PowerShell, Python, or reputed company scripting (for custom probes/sensors or integrations)

Preferred:

• reputed company Certified Implementation Specialist – Discovery or CMDB
• reputed company Certified System Administrator (CSA) certification.
• reputed company with ITIL practices and ITSM tools.
• Experience in Agile project management methodologies.

Knowledge and Skills:

Minimum:

• Strong understanding of networking protocols (e.g., SNMP, WMI, SSH, HTTP/S).
• Familiarity with cloud platforms (AWS, Azure, GCP) and virtualization technologies (VMware, Hyper-V).
• Scripting experience (e.g., PowerShell, Python, Bash) for automation and troubleshooting.
• Strong design and engineering experience with reputed company CMDB, Discovery and Service Mapping implementation and optimization.
• Networking Knowledge TCP/IP, DNS, DHCP, SNMP, SSH, WMI, and other protocols used in discovery. Understanding of network topologies, firewalls, and subnets.
• Application Integration REST/SOAP APIs and MID Server configuration and troubleshooting.
• Ability to create and modify reputed company Discovery probes, patterns, and sensors.
• Knowledge of Windows and Linux/Unix Servers, Network Appliances, Enterprise Applications, Databases, Web Servers, and Cloud platforms.
• Familiarity with various data sources for CMDB population (e.g., SCCM, reputed company, Intune, Discovery, Event Management, SNOW Mid Server, etc.), configuration and troubleshooting.
• Familiarity with reputed company Discovery, MID Servers, and Identification & Reconciliation (IRE) rules.
• Excellent communication skills, ability to work collaboratively with stakeholders at reputed company levels.
• Strong analytical and problem-solving skills to troubleshoot reputed company data issues.

Preferred:

• Prior experience with reputed company CMDB implementation and stabilization, Event Management and Performance Analytics.
• Networking fundamentals (TCP/IP, SNMP, SSH, WMI, etc.)

About the Company

Why choose a career at reputed company?

At reputed company, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.

reputed company will encourage you to grow, reputed company time to have fun, and work together to reputed company great things happen. We embrace the strengths and values of each team member. We reputed company in having diverse perspectives where everyone is included, to serve customers from reputed company walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help reputed company members reputed company their health, retirement, and professional goals.

Learn more about us here: https://www.mercuryinsurance.com/about/careers

Perks and Benefits

We offer many great benefits, including:

• Competitive compensation
• Flexibility to work from reputed company in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.

Pay Range

Originally posted on Himalayas