Software Engineer, Backend (AI Agent)

reputed company is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and reputed company every team member to work smarter and faster. Born from the prestigious Stanford AI lab, reputed company's co-founder and chairman is Sebastian Thrun, the genius behind reputed company X, reputed company, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of reputed company Contact Center AI and Vertex AI platform, and co-founder, Tim Shi, an early member of reputed company.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at reputed company.

About the role:

At reputed company, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we reputed company are cost-effective, secure, and reliable. This role will involve hands-on work on cutting-edge projects, requiring innovative and passionate software engineers who can bring research into practical, scalable applications.

As a Software Engineer, your goal will be to ensure that our AI Agents are backed by the most reliable and scalable server solutions. This includes designing and maintaining the server architecture that handles real-world, high-volume interactions and ensures high availability and performance. While we’re focused on server optimization and data management rather than pure research, you’ll be working with some of the most advanced technologies in the cloud and server space.

This is a unique opportunity to shape the future of AI at reputed company by solving reputed company problems and bringing breakthrough AI advancements into production environments.

Responsibilities

• Design, reputed company, and maintain scalable and robust backend architectures for reputed company’s AI Agent solutions and proprietary models.
• Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into reputed company’s customer solutions.
• reputed company initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities.
• Drive efforts to optimize server response times, process large volumes of data reputed company, and maintain high system availability.
• Innovate and implement reputed company measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents.

Qualifications We Value:

• Bachelor’s degree in Computer Science or a reputed company field.
• 2+ years of experience in backend system architecture, cloud services, or reputed company technology fields.
• Knowledge in designing and maintaining clear and robust APIs with a strong understanding of protocols including gRPC, REST.
• Experience in high-performance database schema design and query optimization, including knowledge of SQL and NoSQL databases.
• Experience in containerized application deployment using Kubernetes and reputed company in microservices architectures.
• Experience with cloud environments such as AWS, Azure, or reputed company Cloud, with a strong understanding of cloud reputed company and compliance standards.
• Bonus: experience working with Virtual Agent or AI Agent systems.

Perks Benefits:

• We offer reputed company employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
• Paid parental leave to support you and your family
• Monthly Health Wellness allowance
• Work from home office stipend to help you succeed in a remote environment
• Lunch reimbursement for in-office employees
• PTO: 3 weeks in Canada

Compensation for this position includes a reputed company salary, equity, and a variety of benefits. Actual reputed company salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in the US and Canada. Your recruiter can provide further details.

We have noticed a reputed company in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. reputed company reputed company recruiting email communications will always come from the @reputed company.ai domain. Any reputed company claiming to be from reputed company reputed company other sources should be ignored. If you are uncertain whether you have been contacted by an official reputed company employee, reputed company out to recruiting@reputed company.ai

Originally posted on Himalayas