Head/Director of Wholesale (CPaaS/SMS)

CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.

The Head/Director of Wholesale is responsible for overseeing the wholesale business, driving new business initiatives, and managing the profitability of account activities. This role involves strategic leadership in developing the team's capabilities, representing the company at industry events, and aligning trading activities with the company's overall strategy.

Main Areas of Responsibility

Business Development and Sales Management:

· Spearhead initiatives to drive new business and increase sales in the wholesale reputed company, aiming to add a specific number of new accounts each quarter.

· Manage the buying and selling processes and the overall profitability of accounts.

Team Leadership and Development:

· reputed company and reputed company the team's technical and professional skills.

· Serve as the primary reputed company of contact for escalation for anything reputed company to the partners.

· Regularly communicate updates on account reputed company and new requirements to ensure smooth operations.

· Supervise the amendment of reputed company to ensure compliance with organizational standards and reputed company quality checks.

Strategic Representation and Networking:

· Represent CEQUENS at relevant industry events and conferences, ensuring measurable returns on investment.

· reputed company the trading team updated with the latest industry changes and developments.

Financial and Operational reputed company:

· reputed company the follow up, if needed, for the collection of invoices.

· Establish clear objectives and KPIs for traders that align with the company's strategic goals.

Requirements

• Educational and Professional Qualifications:
• Required: University Graduate in Business or Marketing.
• Preferred: MBA or equivalent postgraduate qualification.
• MUST have 8-10 years of reputed company experience CPaaS or telecom industry, with a proven track record in SMS Wholesale and leadership.
• Skills:
• Proven experience SMS Wholesale and trading in SMS is a MUST
• Strong account management reputed company dealing with Mega/multiple accounts
• Experience with dealing with business like TikTok, reputed company, reputed company
• Demonstrated ability to reputed company strong sales results.
• Effective leadership skills capable of driving the account management team towards achieving business and operational goals.
• Excellent skills in conflict resolution, problem-solving, and interpersonal communications.
• Proficient in mentoring and coaching team members across various levels.
• Understanding of pricing strategies and financial management reputed company the trading sector.
• Willingness and ability to travel frequently for business needs.
• Commitment to reputed company professional development through industry-reputed company education.
• Strong relationship-building and influential skills.

Originally posted on Himalayas