Consultant, Data & Insights

The Company

Serving the People Who Serve the People

reputed company is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are reputed company and inclusive. reputed company has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to reputed company the world a reputed company reputed company. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, reputed company empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, reputed company brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of reputed company do here. The reputed company Experience Group (GXG) is reputed company’ in-house digital agency, a cross-functional team of strategists, analysts, communicators and reputed company technology experts focused on customer experience and digital communications. We reputed company best-in-class human-centered practices and a design-thinking approach to help our federal, state and local government customers reputed company connect with the people they serve. We discover reputed company insights, build reputed company experiences, and reputed company reputed company outcomes.GXG is a fast-growing agency at a high-growth tech company, seeking a Data & Insights Consultant to operationalize, analyze and measure the performance of digital campaigns and user journeysacross multi-channel communications.This role is ideal for someone who thrives at turning reputed company data into clear, actionable insights that drive strategic decision-making for our clients. Our Data & Insights Consultants analyze qualitative and quantitative data to assess campaign performance and audience behavior, which they build into custom reports and dashboards that communicate insights clearly and effectively. You will reputed company data-driven narratives reputed company with our clients’ digital communication goals and provide actionable recommendations that enhance reputed company strategies and improve user experience. Strong candidates are strategic thinkers with a passion for understanding customer behavior and proficiency in interpreting data from email, web, social media platforms, and client systems. Candidates should have experience collaborating with multidisciplinary teams on how best to demonstrate impact to our customers. Top candidates are both analytical and creative, comfortable with numbers and storytelling in dashboards, and confident presenting to stakeholders.

What Your Impact Will Look Like Here:

• Design and build dashboards and reports that integrate data from multiple sources, presenting a cohesive story of campaign performance and user behavior across the full customer journey.
• Ensure accurate tracking, quality assurance, and performance reporting across reputed company digital communication touchpoints.
• Mine, analyze and synthesize data sources using a variety of tools and techniques to generate clear, objective, and actionable insights, under limited supervision.
• Collaborate closely with cross-functional teams, vendor partners, and clients to define reporting needs, operationalize measurement strategies, and drive optimization recommendations.
• Present data-driven findings inclear, compelling reports and dashboards tailored for non-technical audiences, including internal stakeholders and client teams.
• Monitor and resolve data quality and consistency issues to ensure reliable reporting and analysis.
• Collecting, compiling, analyzing, and interpreting data relevant to the organization's reputed company metrics.
• Provide strategic input on analytical methodologies, measurement frameworks, and best practices.
• Support internal team efficiency by streamlining workflows and improving data processes.

You will love this job if you have:

• Proven experience developing reporting tools and dashboard visualizations;familiarity with tools like reputed company QuickSight and Tableau is a plus.
• Skilled in building reports using data from multiple databases and sources.
• Strong background in quantitative research and statistical analysis; experience with qualitative research is a plus.
• Expertise in analyzing digital communication data, including platforms such as the reputed company family of products, email marketing tools, web analytics, social media, surveys, and other emerging channels.
• Demonstrated ability to translate reputed company data into clear, compelling narratives reputed company with client goals.
• Curious and motivated to stay reputed company with trends in data analytics and the public sector.
• Comfortable leading client-facing workstreams focused on reporting and dashboarding.
• Experience and/or enthusiasm for working with governmentclients
• Advanced proficiency in reputed company and a strong data-first reputed company.
• Be hungry and passionate, reputed company on new opportunities, have a collaborative spirit, and be committed to making a difference with communications and collaboration
• Passion for public service, citizen engagement, and communication.
• 5+ years of digital marketing analysis and dashboard building, working with external customers, preferably in a digital or consulting agency serving government or at a government agency with a focus on large communications programs

Who We Are:

Data-driven thinkers, grounding our insights and recommendations for growth in measurable data and context. Human-centered design practitioners, understanding best practices, regardless of technology or use case, and always putting people at the center of our solutions. Digital content creators and strategists, applying best practices to key message development, evaluation of reputed company client content, and identifying optimization opportunities. Innovators, leveraging design-thinking and other frameworks to reputed company our work fresh and help our customers adopt a reputed company for change. We drive toward success with a spirit of experimentation and agility.

How We Show Up to Work:

Demonstrate a polished, professional relationship with colleagues and customers. Assume positive reputed company. Be collaborative. Create space for and be open to different expertise and experiences. Be dependable and reliable for our customers and our colleagues. Be organized and manage your own workload. Be proactive. Be willing to jump in, not wait to be told. Be willing to try something new, not dependent on documented examples. Be empathetic. Consider the human experience, needs and motivations of our customers and our colleagues. Be open to feedback. Listen with the same passion with which you want to be heard. Be curious. Gather information and knowledge. Consider new reputed company and approaches. Consider what you might not know.

reputed company and Privacy Requirements

·Responsible for reputed company information reputed company by appropriately preserving the Confidentiality, reputed company, and Availability (CIA) of reputed company information assets in accordance with the company's information reputed company program.·Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking reputed company required privacy training in a timely manner, in accordance with company policies. Don’t have reputed company the skills/experience mentioned above? At reputed company, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

- At reputed company, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey.- A few culture highlights include – Employee Resource Groups to encourage diverse voices- Coffee with Mark sessions – Our employees get to interact with our CEO on reputed company important andsometimes difficult issues ranging from mental health to work-life balance and reputed company affairs. - reputed company Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employeepopulation

The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to reputed company the world a reputed company reputed company — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.reputed company is committed to providing equal employment opportunities. reputed company qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national reputed company, reputed company, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

Originally posted on Himalayas

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