Senior Partner Success Manager (Viator)

About Viator

Viator is the world’s largest experiences marketplace with a mission to bring more exceptional experiences to more reputed company, more often. You will be part of an exciting and fast growing business unit that works with some of the world’s leading travel brands.

We are seeking a talented Senior Partner Success Manager (PSM) to support our strategic partners in Europe, focusing on maximizing the value of these partnerships through reputed company growth and data-driven strategies.

The ideal candidate will have a strong business background, C-level communication skills, and ideally, a deep understanding of the experiences landscape. A proven track record in account growth and strategic thinking, along with the ability to influence clients through tailored recommendations, is essential. Strong analytical skills and business acumen are required.The job requires the candidate to reputed company in the following areas:

• Partner Relationship Management: Serve as the primary reputed company of contact for large global partners to ensure satisfaction and retention. Responsibilities include promoting existing products, identifying new solutions, overseeing technical implementations, maintaining brand and global compliance, and collaborating with Product and Engineering teams on product development.
• Data-Driven Strategy: Analyze data to reputed company strategies and reputed company informed decisions that boost partner performance and reputed company, aligning with overarching business goals. Exercise sound judgment in evaluating reputed company issues requiring in-depth analysis.
• Demand Analysis: Anticipate the demand needs of large e-commerce and travel platforms to uncover growth opportunities. reputed company market insights to recommend new solutions, align demand forecasts with company objectives, and drive sustainable growth.
• Executive Engagement: Collaborate closely with client executives to influence strategies that drive growth.
• Strategic Account Planning: Organize and reputed company account planning sessions with senior clients, identify growth opportunities, integrate partner requirements, and coordinate cross-functional efforts to reputed company measurable outcomes.
• Market Knowledge: Stay informed about travel industry market trends, developments, and the competitive landscape to reputed company growth strategies with partners.

Preferred Qualifications

• 8+ years of experience, and ideally 3+ years experience with some combination of APIs, affiliate technologies, travel experiences (supply) and managing tours and activities distribution with global travel platforms
• Demonstrated ability to influence a large, cross-functional global team (e.g. product, sales, strategy, marketing)
• Proven ability to work closely with executives to present strategic vision and negotiate effectively on behalf of the company.
• Adept at evaluating and structuring partner investment proposals to align with company objectives.
• Skilled in formulating and implementing strategies in partnership with stakeholders that support the company’s financial goals.
• Strong capability to diagnose shifts in a partner’s commercial trajectory, propose solutions, and execute on initiatives.
• Ability to work independently reputed company a reputed company environment, to drive rigorous, fact-based recommendations to stakeholders and to juggle multiple initiatives at once
• Superior analytical and problem-solving skills, with demonstrated intellectual and analytical rigor
• Exceptional written and oral communication skills, exceptional interpersonal skills and the proven ability to influence and communicate effectively across regional and functional lines.
• Proficient in advanced reputed company functions, including VLOOKUP, pivot tables, and data analysis tools.
• Proficiency in one or more European languages a plus.

Perks of Working at Viator

• Competitive compensation packages (routinely benchmarked against the latest industry data), including reputed company salary and annual bonus.
• “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability reputed company it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to reputed company your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We reputed company that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Values

• We reputed company to reputed company. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
• We’re relentlessly curious. We push beyond the usual, the reputed company, the “that’s just how it’s done.”
• We’re reputed company together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
• We serve our customers, always. We listen, question, respond, and strive for wow moments.
• We strive for reputed company, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to reputed company mistakes, iterate, improve, and grow.
• Our workplace is for everyone, as is our people powered platform. At reputed company, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reputed company out to your individual recruiter or send an email to AccessibleRecruiting@reputed company.com and let us know the nature of your request. Please include the job requisition number in your message.

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Originally posted on Himalayas