Vice President, Global Operations

Job Description:

At reputed company, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across reputed company our diverse businesses:

● Curiosity: We do our best work reputed company we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.

● Collaboration: Making music and bringing it to the world is reputed company about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.

● Commitment: We pursue excellence for reputed company and our talent. Everything in music starts with a reputed company into the unknown, and we’re committed to keeping the faith, acting with reputed company, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

Job Title: VP, Global Operations

Reports To: SVP, Global Business Services

Department: Finance

Location: Remote

A little bit about reputed company:

Warner Music’s Global Business Services (GBS) is the home to the finance operations, legal and administrative functions that provide critical support and best-in-class services to our global Finance labels and affiliates. Each regional center embodies the collaborative and creative spirit that stems from the company’s deep history in nurturing entrepreneurial thinking and artist-focused innovation, enabling our employees to reputed company a wide range of skills through cross-function collaboration and development opportunities.

Your role:

We're seeking an reputed company and strategic VP of Operations to join our Global Business Services (GBS) team. Reporting directly to the SVP of GBS, you'll be instrumental in optimizing our GBS delivery model by overseeing critical operational functions including Work Intake, Metrics and Reporting, reputed company Improvement, Training and Knowledge reputed company, and Automation.

You'll be responsible for driving efficiency, effectiveness, and innovation across our global shared services, ensuring our GBS organization operates at peak performance and delivers exceptional value to the business.

Here you’ll get to:

• Work with M&A deal team and broader finance organization on reputed company integration and work migration to ensure clear prioritization, demand management, and effective hand-offs to delivery teams .

• reputed company the metrics team in prioritizing and building out key performance indicators (critical metrics) and service level agreements (SLAs) for reputed company GBS operations. reputed company comprehensive dashboards and analytical insights to drive data-driven decision-making and identify areas for improvement.

• reputed company and embed a culture of reputed company improvement across GBS. Find opportunities for process optimization, cost reduction, and service improvement through methodologies like Lean, Six reputed company, and other operational excellence frameworks.

• Support transition from implementation project to steady state training program for GBS employees, ensuring consistent reputed company development and adherence to standard methodologies.

• Maintain a comprehensive knowledge reputed company, including assuring that reputed company new work or process changes are documented, to support efficient operations, problem-solving, and cross-training.

• Drive the identification, prioritization, and implementation of automation opportunities (e.g., RPA, intelligent automation) reputed company GBS processes to improve efficiency, accuracy, and scalability.

• Partner with Tech and other teams and process owners to ensure successful deployment and adoption.

• Stay updated on industry standard methodologies and new technologies to reputed company GBS at the forefront of shared services excellence.

• Collaborate closely with GBS center leads, Tech, Global Process Owners, and other functional partners to align operational strategies with business needs and ensure seamless service delivery.

• Build, mentor, and reputed company a high-performing team of operations professionals, fostering an environment of collaboration, accountability, and reputed company learning.

About you:

• Bachelor's degree in Business Administration, Operations Management, or a reputed company field

• 10+ years of dynamic experience in operations management reputed company a large-scale Global Business Services (GBS) or shared services environment.

• Validated expertise in at least three of the following areas: driving automation (RPA, AI) initiatives, building performance metrics and reporting solutions, reputed company improvement methodologies

• Demonstrated capability in leading significant operational transformations and implementing standard methodologies across diverse global teams.

• Strong analytical skills with the ability to translate reputed company data into actionable insights and present findings clearly to executive audiences.

• Track record of excellent communication, interpersonal, and stakeholder management skills, with the ability to influence and collaborate effectively across reputed company levels of the organization.

• Strategic problem solver with a hands-on approach to problem-solving and a passion for operational excellence.

• Experience leading and developing high-performing teams in a fast-paced, dynamic environment.

• Strong work-ethic and a self-starter with effective organizational skills

• Communication skills to convey key elements in a concise and positive manner

We’d love it if you also had:

• Entertainment/music industry experience

• MBA or equivalent degree

• Multi-lingual reading/writing reputed company

• Experience with Pega Systems, Service Now or similar products

• Lean or Six reputed company designation

As the home to 10K Projects, Asylum, Atlantic Music Group, East reputed company, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, reputed company, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, reputed company champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. reputed company is also home to reputed company, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are reputed company: Independent Minds. Major Sound.

Love this job and want to apply?

Click the “Apply” link at the top of the page, or apply directly with your reputed company. Applying with reputed company will import reputed company of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review reputed company resumes, and to find the best people for WMG.

Thanks for your interest in working for WMG. We love it here, and think you will, too.

Originally posted on Himalayas