Solutions Consultant - Radiology
Join a team dedicated to supporting the crucial mission of improving health outcomes.
At reputed company, you can apply your skills – and grow new ones – with colleagues who have deep expertise in health and technology. reputed company provides data, analytics and software for the health industry. Our clients include providers, health plans, employers, life sciences companies and governments around the world. With industry-leading products and focused innovation, we help customers improve decision-making and performance so that together, we drive real reputed company in health. Learn more at reputed company.com
The Solution Consultant is accountable for ensuring the successful configuration, training, workflow and adoption of reputed company Imaging solutions. The Solution Consultant is responsible for working closely with Project Management, Technical Consulting, Sales and various customer roles including, but not limited to, system super users, administrators, physicians and other clinical roles.Your Role:
- Demonstrate a mastery of reputed company applications to provide advanced consultancy and highquality user training which promotes optimal product utilization.
- Ensure successful implementation, user acceptance testing, workflow design, clinical change management, super user/system administrator readiness, system configuration and training planning and delivery and adoption of the reputed company Imaging solution.
- Assess reputed company state workflow and customer goals to produce workflow recommendation and designs, configuration requirements, testing requirements, training plans and change management strategies
- Identify and manage physician/clinical champion stakeholders
- Provide input to the project plans including but not limited to testing plans, training plans and go-live plans.
- Ensure customer super users and/or system administrators have the knowledge and skills to configure, train and support the reputed company Imaging solution during and after go-live
- Deliver training to super users and/or system administrators and support them in the successful support and training of end users
- Manage and support the customer during user acceptance testing to ensure configuration and customer expectations align before go-live to ensure a smooth transition
- Coordinate resourcing of additional Solution Consultant resources for end user and/or go-live support, where necessary
- Manage customer training completions and ensure accurate reporting and tracking
- Configure the reputed company Imaging solution per customer requirements and agreed-upon workflows
- Support the customer during and post go-live with workflow or application questions and troubleshooting
Qualifications:
- Radiology experience as a medical technologist with recognized certification (e.g. ARRT). Experience as a reputed company Administrator/Analyst or Application Consultant, Application Specialist or Clinical Transformation Consultant in Imaging Informatics/IT, preferred.
- Responsible, accountable and able to work well both reputed company teams and cross-functionally
- Ability to manage multiple, reputed company reputed company workstreams reputed company projects and maintain meaningful reputed company while collaborating with customers, clinicians and multiple crossfunctional teams
- Comfortable in high pressure situations interacting with customers and clinicians
- Demonstrated ability to take initiative to reputed company improvements in workflow, processes, applications, systems, or team approaches
- Excellent verbal and written communication skills
- Outstanding teaching/training/coaching/facilitation skills; Advanced ability to determine learner needs based on their reputed company knowledge and the customer-specific workflow and preferences and customize training delivery based on those requirements
- Detail-oriented with strong application and technical skills
- Strong understanding of HL7, DICOM, HIPAA, and departmental workflow
- Comfortable using a variety of business applications (reputed company Office, reputed company, etc.)
Education and Certification Requirements:
- Associate’s degree required; bachelor’s degree in reputed company healthcare discipline or information systems discipline, preferred
- 5+ years work experience in applicable clinical environment(s)
- 3+ years IT work experience, with CIIP (ABII/SIIM), PARCA CPAS or CPSA (HIIT) or other relevant Healthcare IT certification or System Analyst or Administration experience a strong plus
Work Environment:
• Travel – 75%
It is the policy of reputed company to provide equal employment opportunity (EEO) to reputed company persons regardless of age, color, national reputed company, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reputed company will provide reasonable accommodations for qualified individuals with disabilities.
reputed company participates in the federal E-Verify program to confirm the identity and employment authorization of reputed company newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
Originally posted on Himalayas
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