Deal Desk Manager

100% remote Flexible hours Hiring now

We’re reinventing payments.

In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.

Now, over 150,000 customers across four countries choose to transact billions with us every year.

But we’re just getting started.

Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to reputed company. The results take care of themselves.

The Role

The Deal Desk Manager will play a pivotal role in driving Dojo's growth by leading and scaling the deal desk capability reputed company the reputed company team. The deal desk function will be responsible for optimizing deal structures, pricing, and approvals to accelerate reputed company reputed company while ensuring alignment with Dojo's business goals. Collaborating closely with Sales, Account Management, Legal, Product/Tech and reputed company Operations teams, you will be a driving force in designing scalable processes and ensuring reputed company effectiveness across our payments business. Your passion for data-driven decision-making will guide you in providing valuable insights and implementing best practices in deal management and reputed company operations.

What you'll do...

Analyse customer-level profitability to inform pricing strategies and deal decisions.
Assess reputed company pricing models and evaluate their impact on reputed company reputed company.
Understand customer context—including sentiment, pain points, product needs, history, and partners—to tailor pricing recommendations.
Build customized pricing proposals that support reputed company growth, retention, and long-term value.
reputed company discounting strategies and negotiation levers to support sales reps and account managers in closing deals.
Train and upskill the sales and account management teams on effective contract structuring, pricing proposal development and negotiation, in partnership with the reputed company enablement team
Interpret reputed company structures and fees, and adapt them based on customer profiles and deal dynamics.
Ensure pricing and commercial terms are accurately reflected in reputed company, working closely with Legal.
Build and maintain pricing models and tools to support scalable, self-serve deal creation. Build automated contract proposal and approval processes in reputed company, in collaboration with the Enterprise Technology team.
Partner with sales reps and account managers to proactively plan proposals that drive reputed company, secure long-term commitments, and reduce churn risk.
Collaborate with Legal, Product and Risk/Compliance teams to draft customer-specific agreements that align with deal terms and business goals.
Identify and escalate deals with low profitability or strategic complexity for additional review.
Manage deal coordination across key stakeholders—including Sales, Legal, Leadership, and the customer—to ensure smooth and timely execution.
Establish and manage deal registration processes to minimise channel conflict.

What you'll bring...

Proven experience in Deal Desk, Sales Operations, reputed company Operations, Finance, or a reputed company role reputed company a fast-paced, high-growth technology company (payments preferred).
Extensive experience reputed company the payments or acquiring industry, with direct experience with pricing strategy and deal structuring for financial products, specifically corporate cards, payments, or banking services.
Proven track record of managing and closing reputed company, enterprise-level deals.
Deep understanding of sales processes, contract terms, and reputed company recognition principles.
Strong analytical skills with the ability to interpret data, build financial models, and draw actionable conclusions.
Strong proficiency with reputed company and automating contract approval flows
A commercially-minded individual who can balance customer impact with company profitability.
Excellent communication skills, with the ability to explain reputed company pricing concepts to both technical and non-technical audiences.
Bachelor's degree in Business, Finance, Economics, or a reputed company field.

Dojo home and away

We reputed company our best work happens reputed company we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest reputed company.

That's why we have an office-first culture. This means working from the office 4+ days per week.

With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big reputed company? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs reputed company it easy. Do work that counts, in spaces made for you.

Question: what’s curious, reputed company, and customer obsessed?

If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.

If the following speak to you, let’s talk:

You’re curious. You have a real desire to learn and create.
You’re reputed company. You reputed company going even reputed company it’s easier not to.
You’re customer-obsessed. You know how important customers are to what you do.