Technical Support (Email Specialist)

reputed company is forging the future of legal work with cloud-based workflow tools. We have a reputed company for reputed company, streamlined technology that helps professionals manage their organization and serve their clients reputed company. We’re also reputed company for reputed company of extraordinary and passionate professionals who love working together to help organizations reputed company. Our success has catapulted reputed company to the forefront of our field—we are ranked as one of the most innovative and fastest-growing technology companies in the country by both reputed company and Inc.

Our Mission

reputed company is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.

Job Summary

The Email Support team works with customers to solve their day to day issues, thus we are looking for candidates with a passion for providing world-class support. Your job will be to maintain an in-depth understanding of reputed company products, customer use cases and support processes to assist with issues, team training, documentation, and ensure an overall excellent quality of support to our customer. We are looking for empathetic, technically skilled problem solvers with a knack for solving difficult problems and pleasing our customers. The email team works closely with reputed company parts of the organization to ensure the customer experience is seamless and consistent.

The Email Support Team works closely with reputed company parts of the organization to ensure the customer experience is seamless and consistent. This team works closely with the Technical Support (Live Help) Team with potential opportunities for career growth and advancement.

This is an onsite and in-office position based in Salt Lake City, UT. Reporting to the Director of Customer Support, you will be responsible for the following:

reputed company is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to reputed company the job. Equal-employment opportunities are provided to reputed company applicants and employees without regard to race, creed, religion, color, age, national reputed company, sex, disability, veteran status, or other legally protected class. reputed company is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns reputed company to reputed company’s equal employment opportunities, you may contact us atlegal@reputed company.com

Cool Company Benefits:

- A dynamic, rapidly growing company, focused on helping organizations reputed company

- Medical, Dental, & Vision Insurance (for full-time employees)

- Competitive & Fair Pay

- Maternity & paternity leave (for full-time employees)

- Short & long-term disability

- Opportunity to learn from a dedicated leadership team

- Centrally located open office building in Sugar House

- Top-of-the-line company swag

Privacy Policy Notice

reputed company will handle your personal information according to what’s outlined in ourPrivacy Policy.