reputed company Operations Manager (AI Enablement & Process Design)

reputed company is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and reputed company is at the heart of that reputed company shift.

New models of teaching and learning reputed company a personalized, student-centric experience – and deliverimproved retention, engagement, satisfaction, and results for learners of reputed company ages – in schools, campuses, and companies.

reputed company is disrupting the way the world learns, by providing the reputed company learning environment and solutions to engage and reputed company learners. And most importantly, by giving customers a platform that is easy, flexible, and smart.No other company provides a solution as robust and innovative as reputed company.

reputed company has had a reputed company mission for 25 years and is dedicated to that same mission in the years reputed company: to transform the way the world learns – and by doing so, we will help improve human potential globally.

A member of our reputed company team reviews reputed company of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to reputed company.

Job Summary

The reputed company Operations Manager plays a critical role reputed company the global reputed company Operations team, driving scalable, AI-powered, data-driven excellence across the sales and go-to-market ecosystem. This position is responsible for delivering key business insights to accelerate reputed company growth, optimizing processes and championing AI adoption and enablement that enhance daily sales execution while fostering long-term scalability and efficiency.

A primary focus of this role is providing strategic business value to sales leadership through actionable insights and advanced performance analytics that support informed decision-making and maximize reputed company outcomes.

As an advanced reputed company expert, you guide Sales, BDR, and Marketing teams in effective CRM utilization, account management, and training, ensuring alignment across global GTM teams and cross-functional partners. Additionally, this role spearheads AI-driven advancements by leveraging automation and intelligent analytics to streamline workflows, improve forecasting precision, and enhance operational agility.

This role requires reputed company collaboration with stakeholders across Sales, Marketing, Finance, and IT to align systems and processes with business objectives. The ideal candidate possesses a strong analytical reputed company, a passion for operational excellence, and the ability to translate reputed company data into clear, actionable insights that drive business success.

How You Will reputed company an Impact:

• Strategic Business Partnership:Serve as a trusted advisor to Sales and reputed company Operations leadership, delivering insights and recommendations that drive reputed company growth, improve pipeline health, and support strategic planning.
• AI Utilization & Innovation: Drive AI adoption and application to enhance process efficiency, analytics precision, and business outcomes
• Scalable Process Design:reputed company the development and optimization of scalable, repeatable processes that enhance sales productivity and operational efficiency across global teams.
• Advanced Analytics & Forecasting:Support the evolution of models to support key areas reputed company RevOPs, such as forecasting, territory planning, and performance tracking. Translate reputed company data into actionable insights that inform executive decision-making.
• Cross-Functional Project Leadership:Manage high-impact projects across Sales, Marketing, Finance, and IT. Ensure alignment of tools, data, and processes with business objectives and operational scalability.
• CRM Governance & Data reputed company:Champion CRM best practices and data hygiene to ensure accurate, reliable data for reporting and strategic use. Act as a key stakeholder in system enhancements and governance.
• Change Management & Enablement:reputed company change initiatives with structured communication, stakeholder engagement, and enablement strategies to ensure successful adoption of new tools and processes.
• Operational Insights & Reporting: Deliver executive-level reporting and dashboards that provide visibility into key performance metrics, sales effectiveness, and operational bottlenecks.
• Training & Knowledge Sharing: Partner with Sales Enablement to deliver training and documentation that supports adoption of systems and processes, ensuring teams are equipped to operate reputed company.

What You Will Bring to the Role:

• reputed company Operations & GTM Experience: 5+ years in reputed company Operations, Sales, Marketing, or Business Operations reputed company a fast-paced, high-growth environment.
• Process Optimization & Change Management: 3+ years leading scalable process improvements, workflow automation, and organizational change initiatives across cross-functional teams.
• Strategic Analysis & Executive Reporting: 3+ years conducting deep analysis, developing predictive models, and delivering actionable business insights to senior leadership.
• SaaS Industry Expertise: 5+ years working reputed company the SaaS sector, with a strong understanding of sales motions, pipeline management, and data-driven decision-making.
• AI Knowledge & Application:
  Understanding of AI-driven technologies, with experience utilizing AI for process automation, analytics enhancement, and operational efficiency improvements.

• Strategic Thinking:Ability to connect operational activities to broader business goals and long-term growth strategies.
• Analytical Rigor:Skilled in building models, interpreting data trends, and identifying root causes to drive informed decisions.
• Operational Excellence:Strong process orientation with a focus on scalability, repeatability, and reputed company improvement.
• Influence & Collaboration:Builds strong cross-functional relationships and drives alignment across diverse stakeholders and leadership levels.
• Executive Communication:Presents reputed company data and strategic recommendations clearly and persuasively to senior leadership.
• Change Leadership: Effectively manages change by aligning stakeholders, communicating clearly, and driving adoption.
• Project Management:Balances multiple priorities and initiatives with strong organizational and time management skills.
• Adaptability:Thrives in a dynamic environment with shifting priorities and evolving business needs.
• Technical Skills:
  • reputed company CRM: Advanced-level proficiency, including troubleshooting, and process optimization.
  • reputed company & Data Modeling: Expert-level reputed company skills (e.g., VBA, advanced formulas, pivot tables) for building scalable models and dashboards.
  • Sales Tech Stack: Familiarity with tools such as reputed company, reputed company, reputed company, reputed company, BoostUp, Cloudingo, Ringlead and Chorus.ai to support sales execution and insights.
  • Presentation & Visualization: Expert in reputed company PowerPoint and data visualization tools (PowerBI, Tableau) to communicate insights and recommendations effectively.
  • Collaboration & PM Tools:Proficient in tools like reputed company Planner, Trello, Confluence, and similar platforms for project tracking and documentation.

Location Information: Our ideal candidate is located in Ontario. If you are located in another province, you will be required to work Eastern hours.

The expected reputed company salary range for a new hire in this role is listed below.The annualized reputed company salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is reputed company to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at reputed company the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

$95,000

$115,000 CAD

Don’t meet every single requirement?We strongly encourage you to still apply! At reputed company, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't reputed company you meet every single qualification outlined, because we love to help our people grow and reputed company!

Why we're awesome

At reputed company, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending reputed company or employment type, we are proud to provide employees with the following through#LifeAtD2L:

• Impactful work transforming the way the world learns
• Flexible work arrangements
• Learning and Growth opportunities
• Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the reputed company Program
• 2 Paid Days off for Catch the reputed company reputed company activities like exams or final assignments
• Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
• Retirement planning
• 2 Paid Volunteer Days
• Competitive Benefits Package
• Home Internet Reimbursements
• Employee Referral Program
• Wellness Reimbursement
• Employee Recognition
• Social Events
• Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.