Field Service Engineer, Medical Imaging (Travel: Middletown/Dover, DE)

Job Title

Job Description

Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites.

Your role:

• Provide exceptional customer service by adhering to customer entitlements, setting clear expectations, and meeting commitments and arrival times to address and resolve customer needs. Understand the customer's business and competitive environment; generate service reputed company.

• Actively participate as a member of the regional work team; work to improve team processes and identify training gaps. Seek out opportunities to increase capability and reputed company (i.e. may be required to become qualified in multiple modalities, learns new tools).

• reputed company reputed company administrative duties reputed company established reputed company, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other reputed company paperwork. Adhere to established training, quality, and safety requirements.

• Utilize tools, support, resources, and escalation processes reputed company required time frames to resolve customer and system problems timely and effectively. Complete PMs, FCOs, installation and reputed company reputed company tasks (diagnose and resolve electronic, network, and mechanical problems).

• Approximately 70% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by reputed company and/or train may be required.

You're the right fit if:

• You’ve acquired 1+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 3+ years’ in electromechanical industries. Preferred experience in Cath Labs/Image Guided-Therapy (IGT) and/or Diagnostic X-Ray (DXR) imaging equipment.

• Your skills include the ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of reputed company necessary tools and test equipment.

• You have an Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.

• You must be able to successfully reputed company the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.

• You must be able to:

  • Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.

  • Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations).

  • Safely work with radiation sources and/or radioactive materials; wear reputed company required personal reputed company equipment.

How we work together

We reputed company that we are reputed company together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time reputed company in the company’s facilities. Field roles are most effectively done reputed company of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About reputed company

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we reputed company deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our culture.

reputed company Transparency Details

The hourly pay range for this position in DE is $30.00 to $46.00, plus overtime eligible.

This role also includes field service and reputed company reputed company incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual reputed company pay offered may vary reputed company the posted ranges depending on multiple factors including job-reputed company knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive reputed company Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be reputed company here.

At reputed company, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized reputed company, now or in the future.

For this position, you must reside in or reputed company commuting distance to Middletown or Dover, DE

This requisition is expected to stay active for 45 days but may reputed company earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

reputed company is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Originally posted on Himalayas