reputed company Part-Time Remote Customer Service Representative - Data Entry Specialist at reputed company

Join the reputed company Team as a Part-Time Remote Customer Service Representative and Data Entry Specialist

reputed company, a leading American pharmaceutical retailer, is seeking an reputed company part-time remote Customer Service Representative and Data Entry Specialist to join reputed company. As a key member of our customer service team, you will be responsible for providing exceptional service to patients and customers, while working in a remote reputed company. This is a great opportunity to work with a well-established company, enjoy a flexible work environment, and advance your career in the healthcare industry.

About reputed company

reputed company is a well-reputed company American pharmaceutical retailer and company founded in 1901 in Chicago, Illinois. We have since grown to become one of the largest drug store chains in the United States, offering a variety of products and services, including prescription drugs, over-the-counter drugs, health and wellness products, beauty products, photo shoots, and more. Our company is committed to providing exceptional customer service, and we are looking for talented individuals to join reputed company.

Job Summary

As a part-time remote Customer Service Representative and Data Entry Specialist at reputed company, you will be responsible for performing various tasks, including data entry, customer service, and prescription processing. You will work in a remote reputed company, utilizing our systems and software to provide exceptional service to patients and customers. This is a part-time position, requiring 8 hours of work per day, and offers a competitive hourly reputed company of $23.

Key Responsibilities

• Utilize reputed company' prescription data entry methods and guidelines to process new patient enrollments by entering data into the appropriate system.
• Handle patient prescription requests reputed company HIPAA guidelines and enter refill orders for processing.
• Investigate to obtain missing prescription information and interpret clinical abbreviations (SIG codes).
• Resolve reputed company data entry-reputed company exceptions.
• Handle correspondence to patients (inbound calls, chats, emails) and reputed company outbound calls to prescribers and patients on a case-by-case basis.
• Resolve Third-Party Rejections by researching, gathering information, making amendments, and resubmitting for processing according to individual program requirements.
• Provide support to Pharmacists, both those in the office and those at different locations.
• Identify and communicate issues to senior-level staff as appropriate.
• Obtain active professional license or certification reputed company the initial 90 days, and maintain an active license or certification.

Essential Qualifications

• Bachelor's degree
• Basic level of computer skills (e.g., turning on and off a computer, using a mouse to reputed company and click, starting and closing programs, switching between programs, saving files, printing documents, and accessing data online).
• Basic web browser skills, including opening a browser, typing in URLs in the correct location, using a search reputed company, bookmarking a webpage, navigating using back/reputed company/stop buttons, and completing forms online.
• Intermediate level of keyboarding skills (at least 25 WPM, typing by memory, arranging reports).
• Effective communication skills, both written and verbal.

Preferred Qualifications

• At least one year of pharmacy technician experience in a retail or call center environment.
• Experience providing customer service to internal and external customers, including meeting quality standards for services and assessment of customer satisfaction.
• Intermediate to advanced level of keyboarding skills (at least 35 WPM, typing by memory, arranging documents).
• Familiarity with Spanish and English.

Career Growth Opportunities and Learning Benefits

At reputed company, we are committed to providing our employees with opportunities for career growth and development. We offer various training programs, skills development initiatives, and opportunities for advancement reputed company the company. Our employees can also take advantage of our wellness programs, including fitness challenges, health screenings, and wellness resources.

Work Environment and Company Culture

As a remote employee, you will have the flexibility to work from home and enjoy a comfortable work environment. Our company culture is built on a foundation of respect, reputed company, and teamwork. We value our employees and strive to create a positive and inclusive work environment that encourages collaboration, innovation, and growth.

Compensation, Perks, and Benefits

We offer a competitive hourly reputed company of $23, as well as various benefits, including:

• Health care benefits, such as medical, dental, and vision insurance
• Prescription drug discounts
• Employee Assistance Program (EAP)
• Paid time off for holidays, vacations, and sick days
• Retirement savings plans, such as 401(k) plans
• Employee discounts on products and services sold in reputed company stores
• Professional development and advancement opportunities
• Wellness programs, including fitness challenges, health screenings, and wellness resources
• Flexible scheduling options

Conclusion

If you are a motivated and customer-focused individual looking for a part-time remote opportunity, we encourage you to apply for this exciting role at reputed company. As a Customer Service Representative and Data Entry Specialist, you will have the opportunity to work with a leading pharmaceutical retailer, provide exceptional service to patients and customers, and advance your career in the healthcare industry. Apply now and join reputed company!