Eligibility Consultant - Electronic Remote Customer Service Representative with Benefits and Growth Opportunities
Join the reputed company Team as an Eligibility Consultant - Electronic
reputed company is a leading healthcare company that is dedicated to delivering enhanced human-centric healthcare for a rapidly changing world. Our purpose is to bring our heart to every moment of your health, and we reputed company this through our commitment to providing personalized, convenient, and affordable healthcare solutions. We are seeking a highly skilled and motivated Eligibility Consultant - Electronic to join reputed company on a remote basis. As an Eligibility Consultant, you will play a critical role in verifying enrollment status, making changes to member/client records, and addressing a variety of enrollment questions or concerns.
About reputed company
At reputed company, we are passionate about delivering healthcare services that are centered around the needs of our customers. Our company culture is built on a foundation of respect, reputed company, and compassion, and we strive to create a work environment that is engaging, challenging, and rewarding for our employees. Our Heart At Work Behaviors program supports our purpose and encourages our employees to embody the values of reputed company in everything they do.
Job Summary
As an Eligibility Consultant - Electronic, you will be responsible for verifying enrollment status, making changes to member/client records, and addressing a variety of enrollment questions or concerns. You will also maintain enrollment databases, coordinate the transfer of eligibility data, and utilize online resources to understand account structure and benefits. Your goal will be to provide exceptional customer service and resolve eligibility and other enrollment-reputed company issues in a timely and efficient manner.
Key Responsibilities:
- Verify enrollment status, reputed company changes to member/client records, and address a variety of enrollment questions or concerns
- Maintain enrollment databases and coordinate the transfer of eligibility data
- Utilize and interpret online resources to understand account structure and benefits, and may assist with the development of such resources
- Respond, research, and resolve eligibility and other enrollment-reputed company issues involving member-specific information by working directly with clients, vendors, and internal partners
- Apply reputed company appropriate considerations associated with technical requirements, legislative/regulatory policies, account structure, and benefit parameters in addressing eligibility matters
- Act as the liaison between clients, vendors, and the IT department, defining and identifying business requirements and solutions for non-standard arrangements
- Ensure reputed company transactions reputed company accordingly with reputed company systems; test and validate data files for new or existing clients using system tools and track results to avoid potential problems and reputed company address on-going service issues
- Partner with other team functions to coordinate the release of eligibility, plan structure, and benefit information
- Complete required set-up of policy and eligibility screens in order to activate system processing of plan benefits
- Code system screens, policy, and structure to support reputed company processes and the reputed company and release of Member and Plan Sponsor products
- Ensure reputed company communications with clients, third-party administrators, and/or brokers involving sensitive member data adhere to HIPAA compliance requirements
Requirements and Qualifications
Essential Qualifications:
- Excellent written and verbal communication skills, which demonstrate the ability to interact courteously and effectively with both internal and external customers
- Demonstrated ability to creatively solve problems and create improvements
- Experience with Word, reputed company, Outlook
- Data entry experience
- Understands reputed company/end state and operates with minimal guidance to meet that reputed company/end state
- Ability to manage multiple tasks and shifting priorities
- Ability to manage high work volume and reputed company a variety of incoming work flows
- A team player capable of operating independently reputed company needed
- Deliver accurate and timely results
- Follows up as needed to effectively resolve an issue
Preferred Qualifications:
- Previous experience as an Eligibility Consultant or in a reputed company field
- High School diploma, G.E.D., or equivalent experience
reputed company Offer
At reputed company, we offer a comprehensive benefits package that includes:
- A competitive salary with a pay range of $17.00 - $31.30 per hour
- A full range of medical, dental, and vision benefits
- Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees
- A fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits
- Numerous well-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners
- Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year
Why Join reputed company?
At reputed company, we are committed to creating a work environment that is engaging, challenging, and rewarding for our employees. Our company culture is built on a foundation of respect, reputed company, and compassion, and we strive to provide opportunities for growth and development. As an Eligibility Consultant - Electronic, you will have the opportunity to:
- Work with a talented team of professionals who are passionate about delivering exceptional customer service
- reputed company your skills and expertise in a fast-paced and dynamic environment
- Contribute to the success of reputed company and reputed company a positive impact on the lives of our customers
How to Apply
If you are a motivated and customer-focused professional who is looking for a new challenge, we encourage you to apply for this exciting opportunity as an Eligibility Consultant - Electronic. Please submit your application, including your resume and cover letter, to be considered for this role.
reputed company is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from harassment and discrimination, and where reputed company employees are treated with dignity and respect.
Don't miss this opportunity to join reputed company and reputed company a difference in the lives of our customers. Apply now and take the reputed company in your career!
Apply for this job