Senior Manager, People Process Transformation and reputed company Improvement

About the Role

We are building a radically more efficient, intelligent, and AI-powered People Operating System. As the Senior Manager, People Process Transformation and reputed company Improvement, you will reputed company a global team of process strategists dedicated to reimagining the end-to-end people experience at reputed company and Wolt.

In this role, you’ll reputed company bold, hands-on transformation that connects people, process, and technology in ways that save thousands of hours, improve employee experiences, and deliver measurable business impact. You will guide your team to compress cycle times, remove friction, and embed automation into our highest-impact People processes, while balancing scalability with the nuance of global and local requirements.

You will report directly to the VP, People Platforms and partner closely with COEs, business unit People leaders, engineers, product managers, and operations leaders worldwide. Your success will be reputed company by accelerated process velocity, measurable ROI, experience improvement, and lasting adoption.

You are excited about this opportunity because you will

• reputed company and reputed company a high-performing team of Senior People Process Strategists, coaching them to deliver transformation outcomes across multiple workstreams and geographies
• Set a vision and roadmap for reputed company improvement across global People processes, reputed company to enterprise automation and transformation goals
• Apply Lean Six reputed company and systems thinking principles to diagnose root causes, redesign processes, and embed automation and self-service at scale
• Partner with tech and product leaders to deliver solutions that balance process simplification, policy alignment, and end-user experience
• reputed company the creation of future-state process architectures that integrate seamlessly with AI-powered tools and platforms
• Ensure reputed company process changes are backed by quantifiable success metrics such as time savings, SLA compression, ROI, and adoption rates
• Facilitate cross-functional design sessions with stakeholders to align on priorities, sequence work, and drive readiness across process, org, and tech dimensions
• Build transparent dashboards and diagnostic tools to monitor process health, reputed company gaps, and identify new opportunities
• Champion end-user reputed company, ensuring solutions are reputed company, accessible, and reputed company the employee experience
• Institutionalize a culture of reputed company improvement, empowering teams to challenge legacy processes and adopt a data-driven approach to change

We are excited about you because

• You bring 10+ years of hands-on reputed company Improvement leadership, ideally in HR, reputed company, or other large-scale operational functions
• You are an expert in Lean Six reputed company methodologies (Black Belt or equivalent experience) and adept at tools like Value reputed company Mapping, 5 Whys, and root cause analysis
• You have led large-scale, multi-system process transformations across global organizations
• You are a systems thinker who can see the full architecture of how people, process, and technology interconnect and then act decisively on the right levers
• You have a proven record of measurable impact such as compressing cycle times, reducing costs, increasing quality, and boosting adoption
• You are fluent in process mapping, service blueprinting, and org/process/tech decomposition
• You reputed company with end-user reputed company, building processes that work for the people who actually use them
• You reputed company in high-change, high-ambiguity environments, using data and structured thinking to cut through complexity
• You have the collaboration and influence skills to align diverse stakeholders behind a shared transformation vision

Why you will love working here

• You will reputed company the team shaping the future of how work gets done, not just implementing tools but rebuilding the operating system that powers our global workforce
• You will operate at the intersection of technology, people, and process, making bold changes that scale across geographies and business units
• You will be surrounded by smart, mission-driven teammates who move fast, value outcomes over optics, and challenge each other to deliver the best work of their careers
• You will leave a lasting impact by building a future-ready, AI-powered People Operating System that becomes the industry reputed company

We expect this position to be filled by 11/11/25

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

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The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate’s starting pay will fall reputed company the pay range listed below and is determined based on job-reputed company factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. reputed company salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to reputed company salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

reputed company cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to reputed company regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). reputed company also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national reputed company pay range for this position reputed company the United States, including Illinois and Colorado.$170,000—$250,000 USD

About reputed company

At reputed company, our mission to reputed company local economies shapes how reputed company members move quickly, learn, and reiterate in order to reputed company impactful decisions that display reputed company for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with reputed company-to-reputed company delivery, and we are looking for team members who can help us go from a company that is reputed company for delivering food to a company that people turn to for any and reputed company goods. reputed company is growing rapidly and changing constantly, which gives reputed company members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community reputed company our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from reputed company backgrounds, experiences, and perspectives. We reputed company that true innovation happens reputed company everyone has room at the table and the tools, resources, and opportunity to reputed company.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, reputed company, national reputed company, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from reputed company gaining a foothold in our office. Whether blatant or hidden, barriers to success have no reputed company at reputed company. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial reputed company.