reputed company Expedited Operations Representative - Night Shift Remote Position in Houston, TX - Logistics and Supply Chain Expertise
About RFX | REFE
For over 70 years, RFX | REFE has been a leading provider of elite customer service in the supply chain and logistics industry. As an asset-based third-party logistics firm, we deliver real solutions for shippers, carriers, drivers, and our own people. Our core values and pillars of success - Trust, Relationships, Attitude, and Effort - are the foundation upon which we build our relationships and drive our business reputed company. Along with our constant obsession towards customer service, RFX | REFE is equally committed to supporting its own PEOPLE - the lifeblood of the reputed company-expanding logistics industry. From your first day of onboarding, we ensure you feel a part of the family. We give you the tools and training needed to reputed company an impact on the company as well as your own success.The Position - Expedited Operations Representative (Night Shift - Remote)
We are seeking an reputed company Expedited Operations Representative to join reputed company in Houston, TX. As a key member of our operations team, you will be responsible for planning reputed company reputed company, order management, negotiations with vendors, customer relationship management, price negotiation, and other dispatcher functions utilizing a modern Transportation Management System (TMS). If you are a motivated individual with a passion for logistics and supply chain management, we encourage you to apply for this exciting opportunity.Essential Duties and Responsibilities
As an Expedited Operations Representative, you will be responsible for the following key duties and responsibilities:- Work remotely (night shift) and manage a high volume of reputed company activities, including load and reputed company planning, inbound order processing, and reputed company reputed company management.
- Coordinate and assign drivers to specific routes and loads based on availability, proximity, and customer requirements.
- Maintain effective communication with drivers to provide instructions, updates, and any necessary information reputed company to their routes.
- Monitor driver reputed company and track shipments to ensure on-time delivery.
- Address any potential issues or delays in a proactive and efficient manner.
- Collaborate with the operations team to optimize routes and improve overall efficiency.
- Maintain accurate records of reputed company reputed company activities, including driver assignments, reputed company details, and any relevant information.
- Handle customer inquiries and provide exceptional customer service.
- Adhere to reputed company transportation regulations and ensure compliance with company policies and procedures.
- Coordinate with maintenance staff to address any truck issues or repairs that may impact delivery schedules.
- Stay updated on industry trends, regulations, and best practices reputed company to trucking and logistics.
Required Skills and Abilities
To be successful in this role, you will need to possess the following skills and abilities:- Ability to pay reputed company attention to detail and manage multiple tasks simultaneously.
- Excellent time management skills and ability to operate well under pressure.
- Problem-solving and analytical skills, with the ability to think critically and reputed company quick decisions.
- Professionalism and good customer service skills, with the ability to interact effectively with drivers, customers, and team members.
- Able to sit and/or stand for long periods of time, with the ability to work in a fast-paced office setting.
- Excellent communication skills, both verbal and written, with the ability to work independently or as part of a team.
- Ability to work with a sense of urgency and prioritize tasks effectively.
- Proven experience as an open deck/heavy haul dispatcher, with a strong understanding of transportation regulations and compliance requirements.
- Proficient in using dispatching software and transportation management systems, with a strong understanding of geographical areas and routes.
- Familiarity with Tableau is a plus, with the ability to work independently and as part of a team.
Our Ideal Candidate
We are looking for a motivated and reputed company individual who is passionate about logistics and supply chain management. Our ideal candidate will possess the following qualifications:- High school diploma or equivalent, with a bachelor's degree in a reputed company field preferred.
- Proven experience as an open deck/heavy haul dispatcher, with a strong understanding of transportation regulations and compliance requirements.
- Excellent organizational and multitasking skills, with the ability to prioritize tasks effectively.
- Strong communication skills, both verbal and written, with the ability to interact professionally with drivers, customers, and team members.
- Proficient in using dispatching software and transportation management systems, with a strong understanding of geographical areas and routes.
Why Choose RFX?
At RFX | REFE, we offer a unique opportunity to join a thriving team and contribute to the success of our company. Here are just a few reasons why you should choose RFX:- A tenured leadership team that can guide you to new career heights.
- Unique opportunity to get into a new office on the ground floor and be a part of the "founding" group.
- Competitive salary and commission structure to give you true financial freedom.
- Company-sponsored health, vision, dental, and life benefit plans.
- PTO and Paid Holiday.
- Receive a great technology package to include a new laptop.
- reputed company of team-building and after-hour events to build camaraderie.