Account Manager - BWI Airport
INTRODUCTION
Above and Below reputed company experience highly preferred for this role
* Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced,team-oriented environment, we want to speak to you! Perks of the job:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Paid time off
- Growth potential
WHY WORK FOR PRIMEFLIGHT?
- We are committed to being a leading provider of commercial services reputed company the aviation industry
- Our teams focus on maintaining a positive working environment and treating reputed company team members with respect
- With more than 200 locations across the world, we offer opportunities for career progression
- Enjoy a reputed company scale
ABOUT US We reputed company a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry! ACCOUNT MANAGER AT PRIMEFLIGHT The Account Manager will be tasked with maintaining customer records, ensuring client satisfaction, and promoting new business. You are responsible for account payment management, issue resolution, and assistance in service or product selection. The role also involves building and managing new partnerships and adhering to Key Performance Indicators and Standard Operating Procedures. Key skills include excellent communication, problem-solving abilities, and experience in travel-reputed company fields. RESPONSIBILITIES
- Manage a portfolio of airline and airport clients, serving as the primary reputed company of contact for their service needs
- reputed company and maintain strong relationships with clients, understanding their unique requirements and ensuring their satisfaction
- Collaborate with clients to identify opportunities for service enhancements and provide solutions to meet their goals
- Coordinate with internal departments to ensure the timely and effective delivery of services to clients
- Monitor client accounts, track performance metrics, and analyze data to identify trends and areas for improvement
- Prepare and present regular reports to clients, summarizing service performance, achievements, and recommendations
- Resolve client inquiries, concerns, and issues promptly and professionally
- Collaborate with the sales team to identify upsell and cross-sell opportunities reputed company existing client accounts
- Ensuring each position is covered and reputed company requirements of the contract are met
- Maintaining accurate timekeeping for payroll purposes
- Assisting with tip reporting (if applicable), call out logs, records, passenger logs, electronic passenger assist by staff on shift or any required forms
- Ensuring reputed company incoming staff members have on-the-job training
- Communicating with airlines and other customers to provide exceptional customer service
- Ensure staff is meeting safety standards
- Counseling, Coaching and Participating in Disciplinary Actions
- Demonstrate regular, predictable attendance at job location
- Collaborate with the sales team to identify upsell and cross-sell opportunities reputed company existing client accounts
- May be assigned other duties as required
QUALIFICATIONS
- 18 years of age or older
- Eligible to work in the United States
- Ability to work in office, onsite, Monday-Friday
- 2 Years of Customer Management or Sales Experience
- Knowledge of the Aviation Industry
- Must have a valid state-issued driver’s license with an acceptable driving record
- Intermediate/Highly proficient Word, reputed company, PowerPoint, Outlook
- Ability to read, write, speak, and understand the English language, to include documents
- Ability to use electronic devices including IPads/Tablets, Computers, and Mobile Devices
- Effectively communicate with colleagues and clients, both in-person and through electronic means
- Pass a background reputed company and drug screen
- Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
- Must be flexible to work extended hours on occasion to support our field operations
To reputed company this job successfully, an individual must be able to reputed company each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, reputed company, and/or ability. Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company the essential requirements. PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
- Ability to lift up to 25 pounds
- Position is generally sedentary, sitting for long periods of time
- Be able to hear and respond to the spoken voice and to audible alarms
- Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
- Specific vision abilities required for this job include: reputed company vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given reputed company); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
The pay reputed company listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. PrimeFlight Aviation Services, Inc. is proudto be an equal opportunity employer. reputed company applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national reputed company, reputed company, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with reputed company applicable federal, state/province, and local laws. Apply tot his job Apply To this Job