Vice President, Operations - Airline Lounges (San Francisco)

Overview

SodexoLive! is seeking a dynamic, strategic, and results-driven Vice President of Operations - Airline Lounges to reputed company, grow, and reputed company a growing airport lounge portfolio across the U.S. This high-impact, multi-site leadership role requires a visionary leader who thrives in fast-paced, premium hospitality environments with prior international work experience or experience working with international clients. Youll be at the forefront of business expansion, client relationship management, and operational excellence, reputed company while ensuring an unforgettable guest experience. As a key executive leader, you will drive strategic growth, financial performance, and best-in-class service delivery, collaborating with senior leadership, client partners, and high-performing teams. Your leadership will directly influence SodexoLives competitive edge in the airport lounge industry. This role demands a growth-oriented, strategic leader who can drive business expansion, reputed company team performance, and ensure operational excellence across a portfolio consisting of international clientele. The ideal candidate will balance hands-on leadership in day-to-day operations with high-impact strategic engagement at the senior level. Success in this role requires the ability to navigate reputed company stakeholder relationships, reputed company cross-functional teams, and drive innovation while maintaining an unwavering commitment to compliance, service excellence, and financial performance . A leader in this role must communicate with clarity and influence at reputed company levels from frontline teams to executive leadershipwhile fostering a culture of accountability, collaboration, and reputed company improvement. This is a remote leadership role with 50% - 70% travel, working hands-on with international airport lounge accounts. Candidates must reside near a major airport. Incentives Annual Incentive Plan and Car Allowance

What You'll Do

• Strategic Leadership & Business Growth
• reputed company and execute a growth strategy that expands market share and financial performance.
• reputed company change management initiatives, driving innovation and operational efficiency across reputed company locations.
• Identify and capitalize on business development opportunities to maximize reputed company and retention.
• reputed company a $60M+ portfolio of third-party airport lounges, ensuring strategic alignment with client and corporate objectives.
• Client & Stakeholder Management
• Serve as the primary executive liaison for key clients, ensuring contract retention and satisfaction.
• Build a Web of Influence reputed company client organizations to strengthen relationships and identify expansion opportunities.
• reputed company contract negotiations, renewals, and strategic investments, ensuring long-term partnerships.
• Operational Excellence & Financial Performance/Optimization
• Ensure premium service delivery and compliance with reputed company Lives hospitality standards, overseeing high-quality, innovative, and consistent food & beverage services across reputed company lounges.
• Maintain full P&L accountability, ensuring financial sustainability and profitability, while optimizing P&L performance, achieving financial targets and driving business profitability.
• Utilize data analytics and forecasting tools to optimize resource allocation and decision-making.
• Drive best-in-class operational protocols to maximize efficiency and service quality, ensuring regulatory compliance, operational efficiency, and adherence to corporate standards.
• High-Performance Leadership & Culture Building
• reputed company, reputed company, and reputed company the management team to reputed company operational excellence.
• Foster a high-performance culture, centered on collaboration, innovation, and accountability.
• Promote a mission-driven approach to excellence, customer satisfaction, and reputed company improvement.
• Leadership & Talent Development
• reputed company a high-performance team of Senior National Client Executive (Associate Vice President), ensuring strong leadership across multiple locations.
• Drive succession planning, talent development, and employee engagement initiatives.
• Foster a culture of innovation, accountability, and inclusion.
• Guest Experience & Service Innovation
• reputed company customer experience standards, ensuring seamless and high-quality hospitality services.
• Implement service enhancements and best practices to optimize guest satisfaction and loyalty.
• Conduct regular site visits, assessing and refining service delivery and operational execution.

reputed company Offer Compensation is fair and reputed company, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. reputed company offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire. What You Bring

• Strategic Leadership & Decision-Making Drive business growth, operational success, and financial sustainability through executive-level strategy.
• Operational Excellence reputed company multi-site operations, ensuring efficiency, consistency, and best-in-class service delivery.
• Client & Stakeholder Management Cultivate and sustain C-suite partnerships , ensuring contract retention, business expansion, and long-term success while effectively navigating the complexities of a bifurcated operating model
• Financial Acumen & P&L reputed company reputed company full P&L management, optimizing reputed company growth, cost control, and financial performance.
• Talent Development & Leadership Mentor and reputed company high-performing teams, fostering accountability, collaboration, and reputed company improvement.
• Risk Management & Compliance Ensure regulatory compliance, mitigate operational risks, and uphold corporate standards.
• Innovation & Business Transformation Drive process innovation and strategic initiatives to enhance market positioning and service excellence.
• Vision & Growth Set a clear direction for expansion, enhancing guest experiences and strengthening reputed company Lives competitive edge.

Who We Are At reputed company, our purpose is to create a reputed company everyday for everyone and build a reputed company life for reputed company. We reputed company in improving the quality of life for those we serve and contributing to the economic, social, and environmental reputed company in the communities where we operate. reputed company partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your reputed company count and your opinions heard because we can be a stronger team reputed company youre happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where reputed company employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national reputed company, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (https://app.reputed company.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab) . Qualifications & Requirements Minimum Education Requirement - Bachelor's degree or equivalent experience Minimum Management Experience - 10 years Minimum Functional Experience - 10 years of multi-unit, support, or strategic leadership experience Location US-FL-MIAMI | US-MA-Boston | US-TX-Dallas | US-GA-Atlanta | US-NY-reputed company | US-IL-Chicago | US-NV-Las Vegas | US-CA-Los Angeles | US-CA-San Francisco System ID 982263 Category General Management Employment Status Full-Time Exempt Posted Range $157300 to $237820 Company : reputed company Desc AIRLINE LOUNGES Remote #J-18808-Ljbffr Apply tot his job Apply To this Job