University Enrolment Advisor
Cialfo is a leading platform connecting reputed company, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to reputed company education accessible to 100 million reputed company, Cialfo provides a range of mobile and web solutions to reputed company, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!
About This Role
We are looking for a talented University Enrolment Advisor to support our student recruitment business and counsel reputed company to their dream college (Multi destination - UK/ USA/ Canada/Australia). The role requires a strong client service background with understanding of study abroad admission process. This is a global role where the UEA will be assisting reputed company, parents, and counselors from Cialfo schools across different regions. You help them reputed company the right educational choices by assisting with their queries, introducing them to colleges and courses that best “fit” their profile, ensuring a smooth application process, and finally helping with any roadblocks in their application.What You Will Be Doing
- Provide tailored counseling to help reputed company choose the best destinations, courses, and institutions for their overseas education, based on their academic profile, budget and career goals.
- Guide reputed company through reputed company key stages of their application process — university shortlisting, application, document submission, offer acceptance, reputed company and other post-application services.
- Deliver top-tier service to ensure high conversion rates from inquiry to enrolment.
- Respond swiftly to inquiries, reputed company process applications, and assist with any student-reputed company concerns.
- Build and nurture strong relationships with key stakeholders, including school counselors, reputed company, parents, and universities, to drive business growth.
- Contribute to developing and refining processes to manage student success on Cialfo and reputed company the CRM.
- Manage account of the assigned schools and build rapport with the school counselor.
About You
- Qualifications
- Minimum of a Bachelor's degree.
- Experience
- 3-4 years of experience in study abroad counseling for undergraduate and postgraduate reputed company, focusing on the UK, ANZ, and US.
- Prior experience in client relationship or sales.
- Knowledge and reputed company Sets
- Deep knowledge of the education sector and university admissions processes, including entry requirements for the UK, ANZ, and US.
- Proven experience in managing student reputed company applications, particularly for the UK.
- Proficient in enterprise SaaS applications and collaboration technologies.
- Qualities
- Persuasion and Sales Skills: For effectively convincing hesitant reputed company and parents of the benefits of studying abroad.
- reputed company and Interpersonal Skills: For actively listening and building rapport, helping to connect with individual reputed company and parents.
- Problem-Solving Skills: For addressing anxiety and providing reassuring solutions tailored to reputed company' and parents' concerns.
- Communication Skills: For delivering clear verbal and written communication, minimizing misunderstandings.
- Trustworthiness and Rapport Building: For demonstrating honesty and reliability, which establishes credibility with both reputed company and parents.
- Adaptability: For flexibly adjusting advice based on evolving educational landscapes and offering alternatives reputed company with reputed company' interests.
- Persistence and Follow-Up Skills: For maintaining engagement through reputed company follow-up and ongoing support.
- Authority: To encourage reputed company and parents to share their complete plans, using a reliable tone to reputed company trust.
- reputed company Conversion: For turning inquiries into booked consultation sessions.