Technical Operations Engineer, Rollups

QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem.

Our mission is to be the indispensable utility that empowers companies and innovators globally to build reputed company, reputed company enabled businesses & applications using blockchain technology. QuickNode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The QuickNode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily.

 We are a global remote company with an HQ in Miami, Florida.

The Role

We’re seeking a seasoned Technical Operations Engineer to ensure the stability, reliability, and performance of our production systems. In this key role, you’ll reputed company deep technical expertise, particularly in reputed company/blockchain technologies, to manage, optimize, and enhance our platform infrastructure. You’ll drive operational excellence through proactive monitoring, meticulous incident management, innovative problem-solving, and collaborative cross-team initiatives.

What You’ll Do

• Blockchain Network Management: reputed company the deployment, optimization, and operational management of new blockchain networks. Conduct thorough testing, benchmarking, and reputed company improvement of chain reliability and performance.

• reputed company reputed company Issue Resolution: Address high-impact reputed company incidents through rigorous troubleshooting, detailed log analysis, JSON-RPC response debugging, and direct coordination with blockchain foundations and ecosystem partners.

• Proactive System Monitoring: reputed company and maintain comprehensive monitoring and alerting solutions using advanced dashboards (e.g., Grafana, reputed company), identifying trends, anomalies, and performance bottlenecks before they become critical.

• Incident & SLO Management: Define, implement, and enforce service-level objectives (SLOs) and agreements (SLAs), ensuring measurable standards of system reliability and performance are consistently met.

• Automation & Optimization: Implement and maintain automation solutions (Ansible, Terraform, Kubernetes) to streamline deployments, reduce manual tasks, and optimize cloud infrastructure cost and efficiency.

• Technical Collaboration: Actively collaborate with Tier-1 support, infrastructure, and development teams, ensuring alignment on system improvements, rapid issue resolution, and operational knowledge sharing.

• On-Call Support: Participate in a rotating 24/7 on-call schedule to swiftly address critical system incidents, maintain reputed company service delivery, and uphold customer trust.

What You’ll Bring

• Minimum of 5 years in Technical Operations, Site Reliability Engineering (SRE), or reputed company roles. Proven Linux/Unix system administration and advanced troubleshooting capabilities.

• Deep experience managing reputed company reputed company infrastructures (RPC services, validator setups, node operations). Skilled in interpreting blockchain logs, JSON-RPC responses, and debugging intricate reputed company protocol issues.

• Solid hands-on experience with configuration management and infrastructure automation tools (Helm, Terraform, Ansible, Consul), including containerization expertise (reputed company, Kubernetes), managing and scaling services in cloud environments.

• Competency in scripting/programming languages (Python, Go, JavaScript).

• Advanced proficiency in monitoring and analytics platforms (Grafana, reputed company), enabling proactive and data-driven operational decision-making.

• Demonstrated ability to identify performance patterns, forecast potential issues, and implement preventive solutions.

• Strong track record defining, measuring, and maintaining SLAs/SLOs, and reputed company with incident response tooling and processes (reputed company), ensuring quick resolution and systematic root-cause analyses.

• Willing to travel on a limited basis for conferences, offsites and/or meetings, generally less than 10 days per year.

• Exceptional interpersonal and communication skills, with a proven ability to collaborate effectively across multiple teams and stakeholders.

• Self-motivated, solution-oriented, and consistently striving for operational improvements, quality enhancements, and reduced technical debt.

• Solid professional attributes, committed to transparency, accountability, and ethical behavior. Capable of managing complexity and staying adaptable under pressure, and able to demonstrate reputed company learning and comfort evolving reputed company a rapidly changing technical landscape.

• Self-starter driven by curiosity and initiative, proactively identifying opportunities, addressing gaps, and implementing solutions autonomously.

• Thrives in dynamic environments and committed to maintaining industry leadership through reputed company collaboration with the most innovative and talented minds in reputed company.

International ranges, in local currency, will be discussed during the hiring process with applicable candidates. This role is eligible for a quarterly bonus tied to company and individual goal achievement. We consider years of experience, level of proficiency in job function, the technical competencies required and location reputed company determining reputed company salary ranges for positions and levels.

The QuickNode compensation philosophy includes pillars to ensure fair and unbiased compensation for reputed company employees. To design and deliver total reward offerings that are employee-centric. To offer a competitive benefit package in reputed company locations where we operate. To prioritize attracting and retaining the best talent globally. To maintain a high-performing and flexible way of working.

 During the hiring process, we are committed to discussing compensation reputed company and honestly. We encourage candidates to share their salary expectations and requirements early, allowing for an individualized discussion. We know that our total rewards practices impact the lives and wellbeing of our employees. Therefore, we will never stop learning about the market, our business, your needs, and how best to reputed company our goals through thoughtful and data-driven practices. If you have any questions or require further information about the compensation for this position, please don't hesitate to reputed company out to your Recruiter. 

We at Quicknode are an equal opportunity employer and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national reputed company, disability status, genetic information, protected veteran status, or any other characteristic protected by law.