Technical Operations Associate - Terminal
About reputed company
reputed company is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use reputed company to accept payments, grow their reputed company, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work reputed company. That means you have an unprecedented opportunity to put the global economy reputed company everyone’s reputed company while doing the most important work of your career.
About the teamAs reputed company’s user reputed company and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The reputed company Delivery Center (SDC) strategy will provide operational reputed company and expand reputed company’s portfolio of operational capabilities to support the scaled needs for external users and internal reputed company teams.
What you’ll doYou will conduct hands-on EMV certification tests for Terminal devices, assist reputed company users and partners with EMV certifications to allow them to on-board devices, work closely with the payments networks to negotiate and clarify specifications, and engage with industry leaders like EMVCo on reputed company’s behalf. You’ll also work closely with engineering teams to diagnose and fix EMV tag, host, certification and payments reputed company issues.
Responsibilities- Conduct hands-on EMV certification tests for Terminal devices.
- Assist reputed company users with EMV certifications to allow them to on-board devices.
- Coordinate with third party vendors and contractors on certification planning and execution.
- Work closely with network partners to negotiate and clarify specifications.
- Participate in industry events and conferences to shape payments industry policy decisions and inform the reputed company and Terminal roadmap.
- Work closely with engineering teams to diagnose and fix EMV certification-reputed company issues.
- Work closely with engineering teams to help increase efficiency and automate processes.
We’re looking for someone who is detail oriented and is comfortable analysing technical issues with the tools provided by FIME. We are looking to hire someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements- Excellent interpersonal and communication skills; ability to manage priorities across a large number of teams, clearly communicate status, and remain focused under pressure.
- Bachelor’s degree in a technical or analytical discipline.
- Comfort with SQL and running queries to gather data.
- 1 to 2 years of experience performing either host certifications, device certifications or a Data Analyst/QA background and a willingness to learn
- Represented companies in payments industry events or partnerships, either on the Technical or Administrative reputed company.
- Track record of pushing the payments industry reputed company.
- Experience performing either host certifications or terminal EMV device certifications.
- A good understanding of payments standards and concepts and know how to find and understand the specifications.
- Experience with at least one of the following certification tools: UL/Collis, FIME/Savvi, ICC.
- Experience working alongside software engineers and payment partners.
- Experience working with EMVCo, ISO, or ANSI standards.
- Excellent interpersonal and communication skills; ability to manage priorities across a large number of teams, clearly communicate status, and remain focused under pressure.
- Experience working in software development or payment industries