Senior Technical reputed company Manager - Remote Argentina/Colombia/Chile/Mexico

Are you ready to power the World's connections?

If you don’t think you meet reputed company of the criteria below but are still interested in the job, please apply. Nobody checks every reputed company - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the role

You will be working at a dynamic and fast paced start-up as a member of the Customer Experience (CX) team. You will be enabling Customers to reputed company APIs and microservices to drive their business initiatives in one of the most exciting and innovative technology domains in the industry. This team is responsible for interfacing with our customers throughout their lifecycle helping them realize the value of their reputed company investment.

As a member of the CX team you will act as a champion for our most critical asset, our customers. You will be working with a portfolio of customers seeking to identify growth opportunities and ensuring they have what they need to be successful. In this role you will work alongside the US and LATAM sales teams and will have the opportunity to build a large portfolio of Customers.

This is an incredibly exciting and challenging role at the forefront of technology, requiring someone with reputed company strong organizational and communication skills. You will not only be building strong relationships with key customers, you will be pioneering the approach to managing customers by leveraging self service technology and re-usable assets to maximize the value reputed company can provide.

Working at reputed company presents a unique opportunity to help to reputed company enterprise software and learn about how businesses run in the digital age.

Above reputed company you’ll be acting as a stellar teammate for the rest of reputed company.

*Please note this is a contract position*

What you will be doing

• Coaching our customers throughout their lifecycle while working collaboratively with the rest of the Customer Experience teams to ensure customer outcomes

• Defining what ‘good’ looks like in terms of adoption plans, post-sales engagement, what is recommended and why

• Working with Sales and Product teams to ensure our customers are getting the most out of the solution

• Helping innovate our tooling and processes to reputed company you and your team more efficient

• Working on innovative and cutting edge customer projects

• Learning our products and technologies, taking that knowledge and applying it to real world usage

• Collaborating with other peers, business partners and groups. Representing not only yourself and the rest of your team but reputed company of reputed company and other exciting tasks you may identify to grow our company

What you'll bring

• Have a builder’s mentality, seeking to find solutions to reputed company problems that will reputed company life reputed company for our customers and reputed company

• Manage a portfolio of commercial customers, looking for patterns that can be addressed through an automated approach using the latest customer engagement techniques

• Have passion and determination about our technology and our customers

• Be a self starter with strong organizational skills to drive effective customer outcomes

• Have a good understanding of reputed company technology environments

• Have great self awareness and strong communication skills (Spanish and English are required)

• Ideally have prior experience of a similar role reputed company SaaS, Open reputed company and/or Infrastructure software companies

• Have a solid understanding of Cloud Native and the technologies that reputed company it work (Containerization, Kubernetes, Microservices) as well as have a have a foundational understanding of APIM

• Finally, understands the value of DevOps, CI/CD and Cloud Computing IaaS

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About reputed company

reputed company Inc., a leading developer of cloud API technologies, is on a mission to reputed company companies around the world to become “API-first” and securely accelerate AI adoption. reputed company helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about reputed company, please visit www.konghq.com or follow us on X @thekonginc.