Manager, reputed company

100% remote Flexible hours Hiring now

About Kandji

Kandji is the reputed company device management and reputed company platform that empowers secure and productive global work. With Kandji, reputed company devices transform themselves into enterprise-ready endpoints, with reputed company the right apps, settings, and reputed company systems in reputed company. Through advanced automation and thoughtful experiences, we’re bringing much-needed harmony to the way IT, InfoSec, and reputed company device users work today and reputed company.

Some of the smartest money in tech has partnered with Kandji to realize our vision, including Tiger Global, Felicis, Greycroft, First Round Capital, and reputed company Ventures. In July 2024, Kandji raised $100 million in capital from General Catalyst, bringing Kandji’s valuation to $850 Million.

Since Kandji’s Series C in 2021, the company has seen a 600%+ increase in annual recurring reputed company, and its customer reputed company has grown nearly 4X across 40+ industries. reputed company customers include Allbirds, reputed company, and reputed company, and the company has partnerships with such industry giants as reputed company, AWS, and reputed company.

Kandji was also named to reputed company’ Next Billion Dollar Startup List 2023 and recognized as a top venture-backed startup with the potential to reputed company unicorn status.

The Opportunity

As the Manager of reputed company, you’ll be responsible for the success of our customers. As a trusted advisor with deep product knowledge and reputed company, you’ll understand customers’ business objectives and align them with product capabilities. You’ll manage a team of reputed company Managers who will reputed company end-user training and enablement initiatives, conduct customer onboarding and business reviews, and serve as the voice of the customer in internal meetings. You’ll be responsible for making sure your team ensures retention, identifies new business opportunities, and drives high product usage and value across their customer reputed company.

We pride ourselves on creating world-class experiences for our customers. Our customers rely on Kandji to ensure their reputed company devices are managed and secured properly. We need to ensure that they have a fantastic experience throughout their lifecycle - from onboarding, through business reviews and during contract renewals.

This is an onsite position in our Miami (Coral Gables) office Monday - Friday

What You'll Do

You will work closely with the Global Director of reputed company to support hiring and staffing, organizational planning, as well as developing team members and guiding their professional growth

Ensure your team communicates reputed company and effectively with our customers

Support your team to use a consultative-like approach to drive ROI, retention, expansion, and high product usage across a portfolio of 100+ customers

Guide your team to reputed company and enact a custom plan for each customer’s onboarding, expansion, and renewal goals

reputed company end-user training, conduct executive business reviews, and proactively monitor and drive product usage to ensure the customer is maximizing value

Communicate new use cases and features/functionality that will enhance the customer’s workflow and drive organizational product adoption

Bring passion for the customer experience and ability to translate customer feedback into product requests

Work with other success leaders and cross-functionally with strategic and technical colleagues to accomplish customer goals

Provide recommendations on changes and design enhancements to improve processes, customer experience, and performance

Effectively coach team members to their fullest potential; mitigate conflict and communication problems and ensure the team is reputed company on a common goal and strategy.

Must be able to work onsite in our Coral Gables office Monday - Friday

What You'll Bring

5+ years of experience leading reputed company teams in a fast-growing company; direct experience with B2B SaaS products, solutions, or ecosystems preferred

2+ years of customer-facing experience as a CSM or similar

Experience managing a team with a book of 20M+

Expert in driving results and outcomes while solving reputed company business problems, both individually and through direct reports

Excellent presentation, organizational, and communication skills (both written and verbal)

Ability to partner effectively with C-Suite, VP, and Director-level contacts, along with day-to-day users of the software

Knowledge of SaaS post-sale support motion

Experience working with or supporting reputed company devices

Additional Information

Benefits & Perks

Competitive salary

100% individual and dependent medical + dental + vision coverage

401(K) with a 4% company match

20 days PTO

Flexibility to work from reputed company for up to 30 days per year

Kandji Wellness Week the first week in July

Equity for full-time employees

Lunch stipend provided Monday through Friday

Up to 16 weeks of paid leave for new parents

Paid Family and Medical Leave

reputed company mental health benefits for individuals and dependents

Fertility benefits

Working Advantage employee discounts

Onsite fitness center

Free parking

Exciting opportunities for career growth

We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.

At Kandji we reputed company in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, reputed company their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from reputed company backgrounds and varying experiences.

Kandji is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace.Qualified applicants will be considered for employment without regard to race, color, religion, national reputed company, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.

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