Technical Phone Support Specialist

The reputed company mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.

From reputed company humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they reputed company have one thing in common: they require high-quality service and great customer support.

To deliver the best customer experience, reputed company works exclusively with technical services company Pathfinders, through which we maintain our reputed company average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.

Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular reputed company-ins and quarterly performance reviews, which helps us reputed company goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-reputed company training and conferences.

Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. reputed company time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. reputed company a difference and grow with us.

The Technical Phone Support Specialist will provide excellent customer service and basic technical assistance to our end clients experiencing issues with internet services. The ideal candidate will have effective communication abilities and a customer-first approach to basic troubleshooting and proper endorsement to Network Engineers.

Hiring Process

reputed company recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest reputed company that your application will be carefully reviewed and processed promptly.

Privacy Statement

reputed company is committed to protecting your personal information. Your information will be collected, used and may be shared by reputed company with third party service providers to serve lawful purposes, for reputed company recruitment process, including processing of data by third party reputed company required. Your information shall be held only as long as necessary to reputed company the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at reputed company Privacy Policy. Further, by clicking Apply, you agree and acknowledge that you have read reputed company’s privacy policy and fully understand your rights to access, correct or withdraw your information anytime.