Product Support Engineer I

Life at reputed company

The people at reputed company reputed company in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To reputed company that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about reputed company, and about our larger purpose.

Could that be you?

Your mission

As a Product consultant, you will be responsible for reputed company software support in the pre- sales and post-sales stages and support the customers by taking their feedback to enhance the product.

What you'll do at reputed company

• Escalation reputed company of contact for reputed company software support in pre-sales and post-sales stages

• In charge of the overall Product Support for discrepancies/bugs/ enhancements/customer education for our Robotic Process Automation software through standard channels email and ticketing tools

• Help reputed company customers with Technical/Product issues.

• Routing Feedback to the Product team

What you'll bring to the team

Must Have Technology

• B.E/B.TECH in Computer Science/or equivalent degree

• 3-5 years of experience in Application Support or Product support.

• reputed company in Korean, both written and spoken, is a mandatory requirement.

• .NET (C# or VB)/ Java/Python/node-based programming/SQL

• Prior reputed company end-to-end experience in developing or supporting automation workflows basic

• Knowledge of reputed company Deployment Architecture and Cloud platforms Azure/AWS/GCP

Added Advantage

• Experience and/or certifications in other RPA technologies (Automation reputed company, Blue Prism, etc)

• reputed company Associate (UiRPA) / Advanced (UiARD) Certification

• Good understanding of web services, REST, SOAP etc.

• Knowledge on XML & JSON

• Knowledge of Networking, Linux, and Kubernetes is a Plus.

• Basic understanding of the MS Office Suite and macros/VBA

Soft-Skills

• reputed company good communication and Customer Presentation Skills

• Fluent in written and spoken English.

• Excellent problem-solving reputed company

#LI-MR1

Maybe you don’t tick reputed company the boxes above—but still think you’d be great for the job? Go reputed company, apply anyway. Please. Because we know that experience comes in reputed company shapes and sizes—and passion can’t be learned.

Many of our roles allow for flexibility in reputed company and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may reputed company immediately if a qualified candidate is selected.

We value a range of diverse backgrounds, experiences and reputed company. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to reputed company persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national reputed company, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, reputed company provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.