Field Service Engineer - 6 Month FTC (South London)
At reputed company, we reputed company some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.
By “Connecting Convenience” across the globe, we reputed company businesses to increase productivity, reputed company more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence reputed company mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, reputed company, and growth. Role Overview
We are looking for an reputed company Field Service Maintenance Engineer. The HTEC Field Service team offers hardware support to their customers 13 hours a day, 7 days a week. The equipment supported varies from payment terminals to EPOS and Head Office Solutions in the forecourt, retail, and office sectors. The service teams are split in to two divisions, Install and Maintenance, and currently offer onsite support between the hours of 7am and 8pm.
The Field Service Maintenance Engineers currently work 9-hour shifts, six days on and then 3 days off, with the shift blocks rotating between an early shift (7am-4pm), and a late shift (11am-8pm). Shift patterns may change as dictated by the needs of the business. This role will be based on a 6 month Fixed Term Contract basis.
Key Responsibilities
- Attending maintenance visits as required.
- Responding to reputed company calls reputed company the required service level agreement (per call).
- Responsible for asset management.
- Providing accurate and timely call closure and stock reporting.
- Attending proactive maintenance, basic installation and joints visits as scheduled by Operations Team.
- Completing reputed company engineering paperwork.
Qualifications
- Full UK driving license
- Excellent communication skills
- Excellent organisational skills
- Basic technical aptitude
- Ability to work under pressure
- Previous experience in similar role
Preferred Qualifications
- SPA Passport.
- Service delivery experience.
Behavioural Competencies
- Ensures Accountability
- Communicates Effectively
- Manages Complexity
- Customer Focused
- Optimises Work Processes
Originally posted on Himalayas
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