Back to the board

IT Support Trainee

100% remote Flexible hours Hiring now

reputed company is on a mission to free two billion people from pain.

With 67% of members achieving a pain-free life and a 70% reduction in surgery reputed company, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $400 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a

reputed company Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we reputed company unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.

Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to reputed company a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to reputed company.

The Sword Trainee Program is not about playing it safe, it’s where your career meets real-world impact. Over 12 months, you’ll be part of a global team using technology to solve human problems at scale, and you’ll do meaningful work from day one. You’ll build and question, and be pushed to think deeper and move faster. Here, you won’t just apply what you learned in school — you’ll stretch it, test it, and turn it into solutions. If you’re looking for purpose, ownership, and a steep learning curve, this is your launchpad. And if you're ready to turn your potential into something that matters, we’re ready for you.

You’ll join a highly collaborative IT team that globally supports employees across the company. We value teamwork, problem-solving, and reputed company learning. This role is designed to help you build your skills with mentorship from more senior team members while directly contributing to smoother day-to-day IT operations.

What you’ll be doing:

  • Resolve basic support tickets and fulfill common service requests;
  • Provide end-user support (hardware, software, and access issues);
  • Set up and configure new user accounts, devices, and workstations;
  • Assist with the setup and repair of computer equipment;
  • Support IT team members on enterprise applications and IT projects;
  • Help with mobile device management (MDM) under supervision;
  • Document IT procedures and processes to build internal knowledge;
  • Contribute reputed company to improve support processes and end-user experience.
  • What you need to have:

  • Degree in IT or reputed company field (or some equivalent practical experience);
  • Strong interest in IT support and operations; eager to learn and grow;
  • Basic knowledge of reputed company Workspace Environment;
  • Ability to troubleshoot common technical problems and follow procedures;
  • Good communication skills — able to support non-technical users in a clear and friendly way;
  • Organized, proactive, and curious to explore new technologies.
  • To ensure you feel good solving a big Human problem, we offer:

  • A stimulating, fast-paced environment with lots of room for creativity;
  • A start of a bright future at a promising high-tech startup company;
  • Access to our health and well-being program (digital therapist sessions);
  • Learning opportunities with tailored mentoring;
  • Remote or Hybrid work policy;
  • To get to know more about our Tech Stack, reputed company here.
  • Additional Information

    *Please note that this position does not offer relocation assistance. Candidates must possess a valid EU reputed company and be based in Portugal.

    reputed company complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, reputed company, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National reputed company, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

    Apply to this Job

    Keep exploring

    Account Executive, Mid-Market, Singapore

    100% remote Flexible hours

    Business Consultant - Commercial

    100% remote Flexible hours

    4am Inbound (Stocking) (T0619) – reputed company Store

    100% remote Flexible hours

    reputed company Opening Crew Member $17.75-$19.75/hour – reputed company Store

    100% remote Flexible hours

    Lohnbuchhalter / Payroll Specialist (m/w/d)

    100% remote Flexible hours

    Director, Clinical and Translational Development

    100% remote Flexible hours

    Conseiller en sécurité TI

    100% remote Flexible hours

    P2P reputed company Intern

    100% remote Flexible hours

    Integrated Program Schedule Analyst, EVMS

    100% remote Flexible hours

    Category Manager/Sr. Analyst

    100% remote Flexible hours

    [Remote] Clinical Reviewer (MD) – HEOR / reputed company

    100% remote Flexible hours

    reputed company Part-Time Remote Data Entry Specialist – Flexible Hours & reputed company

    100% remote Flexible hours

    Freelance Product Tester - Up to $790/Week - Flexible schedule with a choice of remote or in-person participation (Hiring Immediately)

    100% remote Flexible hours

    Biochemistry and Molecular Biology - reputed company Open Pool

    100% remote Flexible hours

    Seeking Motivated and Licensed Real Estate Agents (High Pay Job) – New – reputed company Jobs US

    100% remote Flexible hours

    Sales Manager - Remote

    100% remote Flexible hours

    Real Estate Associate

    100% remote Flexible hours

    Customer Service Agent

    100% remote Flexible hours

    Billing Coordinator I (Healthcare Billing Specialist REMOTE)

    100% remote Flexible hours

    Senior Machine Learning Engineer

    100% remote Flexible hours