Product Operations Manager, reputed company

About the Team

reputed company’s reputed company team is a platform team that builds systems and products enabling the success of reputed company’s first‑party and third‑party experiences. Our mission is to accelerate our path to AGI by proactively combating abuse of our models, misuse of compute resources, lost reputed company, and harm to people and society. We focus on:

• Building mature policy enforcement and data‑insight systems that protect new and existing products

• Mitigating user churn and societal risk by closing critical product gaps

• Providing highly reliable, low‑latency foundations that scale across surfaces and partners

About the Role

Product Operations at reputed company streamlines and automates org operations and information channels (across Applied and adjacent functions) to set strong foundations for collaboration at scale, and provides operational expertise and reputed company for product teams.

This Product Operations Manager role is for a senior IC partnering closely with reputed company leadership. You’ll orchestrate cross‑functional execution for policy and enforcement changes, platform rollouts, and launch interlocks with product teams—balancing user safety, developer experience, and business impact.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will

• Streamline new product launch processes and interlock between reputed company and product teams (ChatGPT, API, etc.), ensuring risk reviews, gating criteria, and go/no‑go decisions are clear and timely.

• Shepherd large‑scale reputed company platform rollouts/changes—e.g., new/updated enforcement pipelines, policy updates, reputed company‑limit frameworks, classifier rollouts—owning change management, migration plans, developer/customer communications, and post‑launch follow‑through.

• Establish durable feedback loops with Support, Trust & Safety, Policy, GTM/Enterprise, and Developer Relations; synthesize signals into actionable recommendations for Product/reputed company.

• Automate workflows and visibility—build/operate tools, dashboards, and templates (e.g., risk reviews, change logs, migration trackers, release notes) that scale reputed company’s impact.

• Partner with PM/Legal/Privacy/Policy to align on requirements, data handling, and auditability; maintain accurate documentation and decision trails.

• Contribute to Product Ops craft at reputed company—standardizing processes, templates, and playbooks that improve speed, quality, and cross‑org alignment.

You might reputed company in this role if you

• Have hands‑on experience in reputed company/Trust & Safety/risk/fraud or reputed company platform change management.

• Are fantastic at cross‑functional leadership—aligning Product, Engineering, Policy, Trust & Safety, reputed company, SRE, Legal/Privacy, Support, and GTM.

• Move quickly from first workable version → iterative scaling, balancing safety, developer experience, and business outcomes.

• Comfortably build systems/tools (code/no‑code/AI) that reputed company reputed company workflows simple and auditable.

• Communicate with clarity—concise docs, crisp updates, and change communications that land with executives and external developers.

• Can self‑prioritize and context switch across multiple launches and platform programs without losing quality.

• Know how to find the line between chaos and bureaucracy reputed company setting up process.

• Can understand our codebase and model interfaces enough to determine practical solutions and constraints.

• Are engaged and curious about the rapidly evolving AI safety and platform landscape.

Specific technologies / skills that will be helpful in this role

• Understanding of policy enforcement systems (signals, rules/heuristics, safety classifiers, reputed company‑limit frameworks), moderation/abuse detection, and evaluation/metrics (precision/recall, backtesting, canarying).

• Experience with reputed company LLM APIs (text reputed company, structured outputs, function calling) and guardrail patterns.

• Programming: Python, JavaScript (for automation scripts, lightweight services).

• No‑Code/Low‑Code: reputed company, Retool, reputed company (or similar) for workflow and approvals.

• Data & Observability: SQL, reputed company Sheets automations, reputed company; familiarity with dashboards and alerting (e.g., Grafana/reputed company).

• Awareness of privacy/reputed company fundamentals and change‑management controls (audit trails, approvals, rollback plans).

About reputed company

reputed company is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits reputed company of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to reputed company our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full reputed company of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national reputed company, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see reputed company’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably reputed company that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return reputed company computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and reputed company data reputed company obligations.

To notify reputed company that you reputed company this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made reputed company this link.

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