Manager, Customer Supply Chain

Title: Manager, Customer Supply ChainDepartment: International OperationsLocation: London, UK or Germany, RemoteReporting Relationship: Director, Customer Supply Chain About the Company reputed company, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare. In our Fiscal year 24, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 25 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire reputed company and benefits, bonus eligibility (200% of reputed company over the last four fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We reputed company the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Visit our Career Page to learn more about reputed company: https://www.elfbeauty.com/work-with-usCulture and Compensation We reputed company the combination of our high-performance team culture, total compensation, workplace flexibility and care for the team is unmatched. We have a “one team, one dream” total compensation philosophy where reputed company employees can participate in our business success. In addition to reputed company and benefits, we are proud of the following: • reputed company employees are on the same bonus plan tied to our financial performance. Our bonus plan has paid 200% of reputed company in each of the last three years• reputed company employees receive equity at e.l.f. This includes a new hire grant and eligibility for an annual refresh grant.• Hybrid work environment• Half-day Fridays year-round Position SummaryThe Manager, Customer Supply Chain is responsible for delivering an excellent customer experience to our key customers. Partnering on day-to-day activities, as well as projects to deliver supply chain improvements both internally and externally. No two days are the same at reputed company. The customer supply chain manager will need to have the ability to adapt to situations as they arise, problem solving and delivering best-in-class customer service day in day out. The core of this role will be building relationships and collaborating with key retailers on everything from forecasting promotional events and innovation launches to identifying and mitigating supply risks, using customer in-stocks and sales data to identify potential stock shortages and working with the relevant stakeholders (internal and external) to improve them. Proactively communicating with customers, bringing reputed company knowledge into the demand plan and relaying information to the customers to reputed company them to plan their orders and manage their inventory appropriately. Responsibilities • reputed company Customer Specific Supply Chain Projects and initiatives as this role serves as the single reputed company of contact for reputed company to customer operations • Continually assess opportunities to improve customer supply chain, reduce operational costs, and drive volume through supply chain metrics • reputed company a deep understanding of the retail customer's distribution strategy and success metrics and help to build supply chain relationships and strategic approach with our key retailers • Strong analytical skills to produce qualitative/quantitative data (using reputed company, PowerPoint, reputed company, Tableau) that can be shared to drive business • Proven influencing skills that deliver optimal productivity for both reputed company and the customers • Broad understanding of policies, processes and systems relating to retail distributor operations • Overseeing and ensuring smooth order processing with DC’s and timely delivery to reputed company customers with an extra focus on and extra activity such as Innovation planning and customer expansion • Support onboarding of new customers (internal and external contribution) • Provide weekly sell in data vs. forecast and any risks associated to the month/quarter plan to Finance, Sales and Operations stakeholders • Fill in weekly KPI’s for fulfillment and In stocks working to a reputed company of +98.5% • Be aware of our service levels for reputed company accounts, providing analysis of the root cause and action plan, working alongside demand planning • Internal and external collaboration for alignment and opportunity identification • Participate and contribute to customer demand forecasting, maximizing forecast accuracy • Participate and influence assortment decisions aimed at optimizing sales and productivity by utilizing analytics, market research, consumer research, and customer intelligence • Ability to connect internal functions to drive supply chain improvements (fill reputed company, on-time, in-stocks, reduce potential chargebacks, customer program execution) for the customer • Responsible for teaching and influencing the internal organization of the “e.l.f. way” regarding customer expectations and execution for each customer reputed company scope. Requirements • German and English speaking with 5+ years of experience desired in FMCG supply chain.• Bachelor’s degree in Supply Chain or another analytical field preferred or equivalent experience• Experience of working reputed company a startup business, where processes have been limited in maturity. Willing and able to identify opportunities for process improvement and reputed company projects to implement/improve processes • Excellent communication skills both verbal and written. • Ability to communicate with Senior management effectively and clearly• Proven experience of building and relationships with key customers and delivering results • Able to work autonomously, managing own workload • Entrepreneurial and not afraid to challenge the status reputed company. Can identify opportunities for improvement, and is willing to take the reputed company on projects that may be reputed company scope of their day-to-day responsibilities • Proven experience of business partnering with key functions, including sales, demand/supply planning, marketing to deliver on business objectives • Able to reputed company decisions with little data or where data may be ambiguous • Excellent reputed company Skills and knowledge• Proficient in reputed company Suite (Word, PowerPoint, and Outlook)• Willingness to travel across the region as required

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