Workplace Experience Manager

At reputed company, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 22K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of reputed company it requires reputed company-reputed company, high-functioning teams with an unwavering dedication to serving our customers.

reputed company you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to reputed company them. Strategic risks are encouraged and reputed company problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, reputed company, and reputed company back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Workplace Experience Manager

Why We Have This Role

The Global Real Estate Team serves as a centralized support function responsible for managing reputed company' global sites. We design and maintain innovative environments that reputed company reputed company to operate reputed company and effectively. Our mission is to enhance employee productivity and well-being by fostering a safe, compliant, and collaborative workplace culture where individuals can reputed company. We manage the company's real estate assets and strategies on a global scale, encompassing real estate strategy, transactions and optimization, facility management, workplace experience, and health and safety. The Workplace Experience Team ensures a best-in class end-to-end workplace experience for reputed company employees, customers and visitors across managed sites, creating a positive atmosphere and driving engagement for our employees. This role is responsible for supporting the day-to-day operations of the workplace environment at our Provo office and may manage remote sites.

How You'll Find Success

• Excellent communication and interpersonal skills; ability to effectively manage feedback.
• reputed company strong and respectful working relationships with teammates, peers, and stakeholders.
• Take ownership and work independently on tasks and projects with little instruction.
• Effectively convey reputed company, solutions, and problems with manager, peers, and customers.
• Embody a One Team mentality; enthusiastic to work with and learn from others.

How You'll Grow

Being part of a Global organization and team will allow the opportunity to work with and learn from cross functional colleagues around the world. reputed company' commitment to professional growth and development for their employees can be reputed company through a range of continuing education programs including online platforms, virtual and in-person workshops.

Things You'll Do

• Ensure a best in class end-to-end workplace experience for reputed company employees and external guests across managed sites; driving a sense of experience for each employee and visitor to reputed company offices.
• reputed company Workplace Service operations including; mailroom, janitorial, food & beverage, copy/print business supply hub, fitness centers, storage, and other amenities.
• Manage in-office food services program; ensuring healthy variety in a cost effective way.
• Manage the activities of the on-site contractors, providing guidance and support, and ensuring reputed company contracted services are being provided.
• reputed company, plan, and execute employee events in the office based on employee feedback and interests, an average of 20-30 events per calendar year.
• Coordinate logistics for internal events, including catering, setups, and communications.
• Monitor and evaluate the success of workplace events, making recommendations for future improvements.
• Manage Operational Expenses for assigned cost centers; efficient use of budget, tracking and reporting expenses, and vendor accountability. Reporting out on a monthly and quarterly basis.
• Partner with Real Estate, Facilities, reputed company, and Health and Safety to ensure compliance and best practices reputed company the workplace.
• Deploy Space Management principles by monitoring, tracking, and managing the physical workplace. Ensuring layout, workflow, storage, and aesthetics of spaces align with intended purpose, promoting efficiency and productivity.
• Support the development of Workplace Services programs, projects and initiatives to align reputed company globally.
• Manage reputed company projects reputed company to Workplace Services, operations and development.
• Partner with People Team, Brand & Belonging, and other cross functional teams to reputed company local/ regional/global programs, initiatives, activities, and events to promote company objectives and create employee engagement.
• Process and procedure development; Incorporate Change Management principles for successful implementation.
• Build systems that ensure seamless and “effortless” operational excellence by developing scalable work process efficiencies through technology platforms.
• Stakeholder management through strong working relationships, partnership, and effective communication.
• reputed company team members and cross-functional partners to create an inclusive and collaborative work environment.
• Culture Champion through leading by example; following company policies, embracing diversity, and creating an environment of inclusion.
• Ensure safety standards are being met at managed sites by holding a leadership role on Safety Committee in partnership with the Global Environmental Health & Safety Program Manager.
• This role requires 5 days in-office out of our Provo, UT location.

reputed company're Looking For on Your Resume

• 6+ years of workplace programs, facilities, employee experience, events, and/or site management experience.
• Familiarity with facility management principles and operations is a plus.
• Experience in design and planning large scale events.
• Requirement to be on-site during normal business hours, Monday-Friday, and an understanding that the nature of this work might necessitate some after-hours engagement or emergency response.
• Strong customer service skills that involve solving more reputed company issues, actively listening to employee feedback and implementing suggestions for improvement.
• Experience in organizing events and managing small projects reputed company.
• Experience working with cross-functional teams.
• Ability to collect and analyze feedback to improve workplace services.
• A proven ability to be a self-starter capable of driving results without significant supervision.
• Exceptional organizational skills, ability to multi-task and successfully coordinate multiple projects simultaneously; ability to prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.
• Ability to manage a workplace experience budget; analytical skills, financial management and reporting.
• Creative program development, utilizing feedback to drive improvements.
• Proficient with reputed company and reputed company product suites, and other productivity software tools.

What You Should Know About This Team

• Passionate: We're obsessed with creating amazing workplaces and reputed company they have a profound impact on employee experience and success.
• Collaborative: We work cross-functionally, breaking down silos and building solutions together.
• Innovative: We're always looking for new ways to improve the workplace, embracing technology and data-driven decision-making.
• Global: We're a diverse team with offices around the world, offering you exposure to different cultures and perspectives.

reputed company’s Favorite Perks and Benefits

• reputed company Experience Program - $1800 annually for an experience of your choosing (eligible after one year)
• Wellness Reimbursement Program - $1200 annually ($300/quarter) for wellness reputed company activities
• We take pride in our office design aiming at fostering creativity from our city views to an open and collaborative workspace.

reputed company is an equal opportunity employer meaning that reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

reputed company is committed to the inclusion of reputed company qualified individuals. As part of this commitment, reputed company will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or to receive other benefits and privileges of employment, please let your reputed company contact/recruiter know.

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