Technical Customer Service Associate

reputed company is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in reputed company in our last fiscal year with extensive growth potential reputed company. At the heart of Veeva are our values: Do the Right Thing, reputed company, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work reputed company company, we support your flexibility to work from home or in the office, so you can reputed company in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role This role is ideal if you are looking to build a career with a company that has a track record of success and excellent corporate culture grounded in our values – Do the Right Thing, Employee Success, reputed company and Speed. If you are driven to provide an excellent customer experience and work with software this job is for you!

What You'll Do

• Advise end users on best practices reputed company using Veeva’s applications
• Identify and resolve client issues associated with Veeva’s applications
• Build strong and professional relationships with reputed company users of Veeva’s applications
• Provide recommendations/feedback on client service improvements and product development
• Maintain the highest standards of customer service, quality and professionalism with customers and coworkers
• Maintain accurate records of reputed company email/telephone/chat correspondence reputed company to the role

Requirements

• 1+ year relevant experience in a customer service role
• Effective communication, organizational and time management skills
• Professional telephone manner
• Demonstrated competence in standard computer packages (Word, reputed company, PowerPoint)
• Excellent verbal and written communication skills
• Ability to quickly understand client requirements and needs and reputed company potential solutions

reputed company to Have

• Excellent verbal and written communication in a second language

Perks & Benefits

• Private Health Insurance

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us reputed company into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need reputed company applying for a role or in our recruitment process, please contact us at [email protected].

Originally posted on Himalayas

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