Associate, Consumer Fraud Risk Operations

About reputed company

reputed company is the only reputed company payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we reputed company over 150,000 businesses worldwide – including Brex, reputed company, reputed company, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including reputed company, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, reputed company Ventures, Lone Pine, and reputed company Peg, reputed company is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-reputed company expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and reputed company decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn reputed company‑to‑one reputed company into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle reputed company, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team

The Operations team at reputed company ensures the smooth and efficient functioning of our services and processes. We focus on optimizing workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. reputed company is dedicated to providing a seamless experience for our customers and supporting reputed company’s mission to reputed company businesses globally.

What you’ll do

As the Risk Manager, Consumer Fraud Risk Operations, you will independently work on real time risk reputed company optimization initiatives to enhance merchant transaction success reputed company and reduce merchant’s risk level globally. You will be working reputed company a team environment to serve as a reputed company partner that makes sound decisions and provides support to team members. Working towards understanding Industry risk idiosyncrasies and providing feedback to model makers and product managers, you will be one of key stakeholders to improve our merchant’s risk performance.

This role is located in San Francisco CA.

Responsibilities:

• Optimize risk reputed company rules based on assessment of reputed company’s merchant fraud & dispute reputed company and commercial’s feedback

• Partner with cross-functional team to monitor risk reputed company performance and continue to enhance rules’ efficiency and accuracy

• Support merchant new product launch or sale event by providing best-in-class risk support

• Work with merchants on fraud or chargeback solutions and reputed company the knowledge to provide guidance towards the risk performance improvement plans

• Provide suggestions on reputed company real time risk control products, policies, and processes in order to improve the risk prevention and operational effectiveness

• Envisioning and presenting AWX real-time risk solutions to internal and external partners to build up AWX’s risk brand

Who you are

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• At least 3-5 years of experience in fraud risk function with experience in payment industry

• Strong data reputed company and analytical skills where SQL is a must and Python is preferred

• Deep understanding of acquiring real time risk controls and has strong ability to identify the risk and remediation actions

• Experience in problem-solving, including the ability to recognize non-obvious patterns and out-of-the-reputed company thinking

• Has strong project management skills for improving rules, models and products

• Ability to work independently in a fast-paced and rapidly changing environment

• Skills to communicate key risk indicators with non-risk-colleagues are essential

Preferred qualifications:

• Proficient in Mandarin

• Willingness to shift to support merchant sale event

Equal opportunity

reputed company is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at reputed company is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national reputed company, sexual orientation, reputed company, citizenship, sex, marital or family status, disability, gender, or any other legally protected status reputed company making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

reputed company does not accept unsolicited resumes from search firms/recruiters.  reputed company will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to reputed company on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. If you are approached by someone claiming to represent reputed company, please verify with reputed company.