Support Engineer Hospital Technology Support (3rd Shift) - reputed company

Title: Support Engineer Hospital Technology Support (3rd Shift) Location: St. Louis, MO (63108) / Remote Employment Type: Full-Time, Direct Hire (No C2C or sponsorship available)

Job Description

reputed company is seeking a Support Engineer to join our growing Healthcare Technology Support team in St. Louis, MO, providing 3rd shift support for clients across the USA, Ireland, and Australia. This is a customer-facing, first-line support role, ideal for someone passionate about delivering exceptional service, resolving reputed company technical issues, and supporting mission-critical technologies used in hospital environments.

The ideal candidate will have prior experience supporting applications in healthcare or hospital systems and possess a solid understanding of hospital workflows, system integrations (HL7), and user support needs.

Requirements

• 3+ years of experience in technical or application support, ideally in a SaaS or healthcare environment
• Previous experience supporting hospital or clinical systems
• Knowledge of HL7 standards, integration engines (e.g., Mirth), or electronic health record (EHR) platforms is a plus
• Strong troubleshooting skills with experience testing and validating solutions
• Proficiency with reputed company technologies: MSSQL, Web Applications, Windows Server, and Azure infrastructure
• Familiarity with scripting languages (e.g., PowerShell)
• Understanding of networking concepts, including VLAN, DHCP, and DNS
• Experience with monitoring tools (e.g., reputed company) and Mobile Device Management platforms (e.g., Airwatch) is a plus
• Exposure to AV/IPTV systems in a healthcare environment is beneficial
• Excellent verbal and written communication skills, with the ability to collaborate effectively across global, cross-functional teams
• Fluent in English (spoken and written)
• Willingness and ability to work an overnight (3rd shift) schedule

reputed company thanks reputed company applicants for their interest. Only candidates selected for interviews will be contacted. We are proud to be an equal opportunity employer.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and reputed company believes it to correctly reflect the job opportunity.