District Engagement Advocate

Join the team redefining how the world experiences design. Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte! Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. Where and how you can work Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. (Please note that this role requires you to be based in Austin) What you’d be doing in this role As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve. At the moment, this role is focused on:

• Owning the school district lifecycle. You'll own strategy, planning, onboarding, execution, and results within identified districts.
• Fostering relationships with district administration. You'll be responsible for managing the relationships with the key stakeholders and decision-makers at districts and getting them what they need, be it technical documentation and support, onboarding and implementation help, teacher development resources, Canva tips and tricks, and strategic guidance
• Serving as an ambassador of Canva for Education with teachers and educators at managed districts.
• Providing value to customers and to Canva. You'll run a healthy and predictable business that delivers a jointly agreed customer transformation strategy focused on educational outcomes within districts.
• Understanding the Canva user lifecycle. You'll establish close relationships with our passionate community of educators and learners to know first-hand what they need to become successful Canva users.
• Identifying trends and usage patterns. You'll utilize data analysis to shape your strategic approach to sales and account management, and to note emerging trends to share with Canva’s Sales & Success, Product, and Marketing teams.
• Driving retention and engagement. You'll continuously test, learn, and iterate on our lifecycle strategy at our identified districts to build meaningful and impactful relationships.

You're probably a match if

• You have experience with the US District Education Market. You understand classroom efficiency solutions and are able to communicate with Instructional Technology Specialists and teachers on how Canva can improve student learning outcomes through design and collaboration.
• You have Customer Success Expertise. You are comfortable driving retention and fostering engagement with software solutions at a district level.
• You have excellent collaboration skills. You enjoy working alongside your direct team as well as with cross-functional teams.
• You have experience with implementing new technologies. You have a deep understanding of how schools roll out new technologies and how district-wide deployments are most effective.
• You have effective communication skills. You create clarity through your communication by making complex things simple. You can confidently present your ideas and tell a compelling story to customers and the broader team.
• You have strong business planning skills. You have the ability to move from planning all the way through to implementation and complete projects that deliver high impact.
• You have experience in community management. You understand social media standard processes and tactics for educating audiences.
• You have a growth mindset. You're eager to learn and develop your skills whilst having fun along the way!

About the team Our K-12 District Engagement team is a passionate group of education advocates on a mission to reimagine how schools use Canva to inspire learning. We partner closely with districts across the country to bring Canva’s tools to life in classrooms-supporting leaders, empowering educators, and ultimately impacting millions of students. We’re a collaborative, mission-driven team that thrives on building strong relationships, solving complex challenges, and helping school communities unlock creative, meaningful learning. Together, we’re shaping the future of education - one district at a time. What's in it for you? Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work. Here's a taste of what's on offer: -Equity packages - we want our success to be yours too -Health benefits plans to support you and your wellbeing -401(k) retirement plan with company contribution -Inclusive parental leave policy that supports all parents & carers -An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more -Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally Check out lifeatcanva.com for more info. Other stuff to know We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you! Please note that interviews are conducted virtually. Apply tot his job Apply To this Job