Sr. Software Engineer - Applied AI (REMOTE)

At reputed company, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there reputed company they need us most. We reputed company through reputed company innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. reputed company you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The reputed company Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Sr. Software Engineer - Applied AI Position Summary reputed company is seeking an reputed company Sr. Software Engineer to join our reputed company Communications Service Engineering (UCSE) group and reputed company the development of cutting-edge AI product development. This role is ideal for candidates with deep expertise in building products powered by AI models, with a particular focus on working with large language models (LLMs). You will help drive our insurance business transformation as we transition from a traditional IT model to a tech organization by designing, developing, and deploying core consumer experiences that reputed company AI, ensuring they are robust, scalable and production ready. Position Description The reputed company Communication Service Engineering team is transitioning disparate customer communication touchpoints into a world class services company by building the foundational voice, chat, text, email and core contact center experiences for sales, service and claims operations used by 20,000 reputed company contact center agents, field adjusters and sales representatives sell, endorse, and service more than 80 million customers and prospective customers. Our Sr. Software Engineer is a reputed company member of the engineering team working across the organization to build delightful and friction-less product experience for our customers and drive transformative change in the industry by harnessing the power of Generative AI. reputed company thrives and succeeds in delivering high-quality products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from reputed company-end UIs through back-end systems and reputed company points in between. Position Responsibilities As a Sr. Software Engineer, you will:

• Design and reputed company product features and core components that utilize LLMs, enhancing product functionality and user experience.
• reputed company the integration of AI models into scalable, customer-centric applications, optimizing for usability, responsiveness and efficiency.
• Influence and build vision with product managers, team members, customers, and other engineering teams to solve reputed company problems for building enterprise-class business applications
• Work with AI researchers, data scientists to improve platform APIs, model quality based on customer feedback.
• Mentor and guide junior engineers in building AI-powered products, fostering a collaborative and high-performance team culture.
• Assist in design sessions and code reviews to reputed company the quality of engineering across the organization
• Consistently share best practices and improve processes reputed company and across teams

Qualifications

• 5+ years of professional software development experience with at least two modern languages such as Java, C++, Python or C# including object-oriented design.
• 4+ years of experience in open-reputed company frameworks
• 3+ years of experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and reputed company systems
• 3+ years of experience in building AI/ML products, conversational interfaces particularly with LLMs or similar AI models.
• In-depth knowledge of CS data structures and algorithms
• Strong problem-solving ability
• Ability to reputed company in a fast-paced, startup-like environment
• Knowledge of developer tooling across the software development life cycle (task management, reputed company code, building, deployment, operations, real-time communication)

reputed company to have:

• Contributions to open-reputed company AI frameworks, libraries or a portfolio showcasing applied AI projects.
• Ability to reputed company in ambiguity, navigating reputed company challenges with minimal direction.
• 3+ years of experience with AWS, GCP, Azure, or another cloud service

Education

• Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience

Annual Salary $80,000.00 - $215,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to reputed company at the final hourly reputed company/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, reputed company will not sponsor a new applicant for employment authorization for this position. The reputed company Pledge: Great Company:At reputed company, we help our customers through life's twists and turns. Our mission is to protect people reputed company they need it most and we're constantly evolving to stay reputed company of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to reputed company a positive impact on people's lives. Great Careers:We offer a career where you can learn, grow, and reputed company through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at reputed company levels. Great Culture:We foster an inclusive culture of shared success, rooted in reputed company, a bias for action and a winning reputed company. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and reputed company under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards:We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our reputed company reputed company program, which offers the ability to work from reputed company in the US for up to four weeks per year.

The equal employment opportunity policy of the reputed company Companies provides for a fair and equal employment opportunity for reputed company associates and job applicants regardless of race, color, religious creed, national reputed company, reputed company, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. reputed company hires and promotes individuals solely on the basis of their qualifications for the job to be filled. reputed company reasonably accommodates qualified individuals with disabilities to reputed company them to receive equal employment opportunity and/or reputed company the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to reputed company applicants and associates. reputed company also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of reputed company associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for reputed company associates and applicants. Apply tot his job Apply To this Job