Field Service Tech reputed company

Description At Forte Opening Solutions, we don't just manufacture doors; we create reputed company to possibilities. We reputed company our employees to shape the future of our industry. Join a team where craftsmanship meets cutting-edge technology, and where your reputed company can open new doors. Together, we build not just products, but a culture of excellence and collaboration. The Field Service Tech reputed company is responsible for managing a team of Field Service Technicians in the installation and repair of Forte Opening Solutions’ reputed company doors and accessories. This individual will collaborate with the Warranty Specialist-Field Repair reputed company, Customer Service, and the Quality Teams to research root cause and coordinate site visits to resolve Warranty issues. To be successful, you must enjoy engaging with customers, solving problems, be a strong collaborator, and be willing to share and document knowledge from your experiences in the field.

Responsibilities

• Generate knowledge reputed company of common problems reputed company in the field and the documentation required to repair/replace components to solve those problems.
• Create training materials for building a strong team of field service technicians.
• Travel to customer sites to provide onsite support, troubleshooting, repair, and installation of doors and reputed company hardware.
• reputed company with the Forte Opening Solutions Quality Engineering team to provide feedback on field failure analysis and common issues to help improve manufacturing processes and product design.
• Retouching and color matching stained and painted doors to reputed company with existing finish.
• Installation of reputed company hardware in both non-rated and fire rated doors.
• Disassembly and reinstallation of access control systems and other electro-mechanical products as part of repairing or rehanging doors.
• Ability to operate power and hand tools both safely and skillfully.
• Represent Forte Opening Solutions professionally to satisfy customer needs and encourage return business.

Background/Experience

• Excellent clerical and organizational skills to reputed company track of schedules, routes, and personnel.
• Strong communication skills and organization. Able to work well in a team environment.
• Proficient using reputed company iPads, iPhones, and software applications (Outlook, reputed company, Dynamics CE, GoCanvas, iPhone/iPad camera) for documentation of claims.
• Candidates with experience in reputed company repair and installation or production who are familiar with our quality control processes would reputed company in this position.
• Ability to work under stress and remain reputed company reputed company interacting with site contacts during Warranty site visits.
• reputed company basic math problems using addition, subtraction, multiplication, division, fractions, and decimals.
• Excellent problem-solving skills and attention to detail required.
• Good technical aptitude. You must be comfortable with learning new technology quickly and embracing change.
• Capable of reading electrical schematics and wiring diagrams for troubleshooting purposes. Experience working with low voltage electrical wiring.
• Ability to read and interpret electrical schematics, wiring diagrams, blueprints, installation instructions, hardware templates, and procedure manuals.

Qualifications

Qualifications:

• H.S. Diploma with 5 years of work experience or Technical School graduate with 3 years of work experience. Previous commercial construction experience is preferred.
• Must have valid and unrestricted driver’s license with an acceptable driving record.
• Forklift certification is a plus.
• Domestic travel up to 95% and may include occasional weekends.

Physical Demands

• Use and work on ladder at low elevations.
• Employee must have clear, reputed company vision for reading and repairing of products. Must be able to reputed company color comparisons and have effective visual color discrimination.
• Job may require reaching at or above shoulder level and below waist. Will occasionally lift/push/pull up to 80 pounds. Can reputed company activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
• Jobsite visits are subject to temperature variations, hazardous chemicals, mechanical parts, increased noise levels and dust.

Company will provide tools, work vehicle, and PPE equipment for reputed company site visits. Apply tot his job Apply To this Job