Regional Vice President of Operations

Company Highlights: The Bright Hotel is reimagining hotel operations by leveraging a tech-forward approach to the guest experience. Our goal is to personalize the stay for each guest driving stellar satisfaction rates. We are currently building out a portfolio of hotels focused on health and wellness called Vitality Hotels. Perks:

• 100% company-paid premium for employee-only coverage on select Medical, Dental, and Vision Insurance plans
• 401K program with up to a 4% match and full vesting from day one
• Generous Paid Time Off - 2 weeks annually to recharge and relax
• Flexible Spending Account (FSA) & Health Savings Account (HSA) options for added financial flexibility
• Voluntary Life Insurance to provide additional coverage for you and your loved ones

Purpose of the Role: The Bright Hospitality Management is seeking a strategic and results-driven Regional Vice President of Operations to lead and oversee the operational performance of a portfolio of hotels within a defined region. This individual will be responsible for driving revenue growth, ensuring operational excellence, maintaining brand standards, and fostering a culture of guest-centric service and team development. The ideal candidate brings a strong background in hotel operations, brand positioning, and team leadership at a regional level. Please Note: This is a remote-based position with required travel. Please review the travel schedule and requirements listed below to ensure they align with your availability and preferences prior to applying. Responsibilities:

• Provide strategic leadership and operational oversight for multiple hotel properties within the assigned region.
• Partner with property-level leadership to deliver best-in-class guest experiences, operational efficiency, and financial performance.
• Lead efforts to optimize revenue, profitability, and service quality, in alignment with brand standards and company goals.
• Collaborate with Sales, Marketing, Revenue Management, and HR teams to develop and implement property-level strategies.
• Monitor and evaluate property performance through regular site visits, performance reviews, and analysis of key metrics (ADR, RevPAR, GOP, etc.).
• Drive talent development by mentoring General Managers, supporting succession planning, and ensuring team alignment with company values.
• Support the opening and integration of new properties in the region as needed.
• Ensure compliance with safety, legal, and brand standards across all operations.
• Identify opportunities for process improvement and operational efficiencies across properties.
• Maintain strong relationships with ownership groups, vendors, and internal stakeholders.

Qualifications, Skills, Abilities and Experience:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's degree preferred).
• 10+ years of progressive leadership experience in hotel/hospitality operations, including multi-property oversight.
• Proven success in managing hotel operations across various service levels (select, full-service, lifestyle, luxury).
• Deep understanding of hotel financials, forecasting, budgeting, and operational reporting.
• Strong leadership and interpersonal skills with the ability to influence and inspire teams.
• Demonstrated ability to drive operational improvements, guest satisfaction, and revenue growth.
• Excellent communication and presentation skills.
• Willingness to travel extensively within the region.
• Experience working with branded and independent hotels, preferred.
• Familiarity with brand standards and systems (e.g., Marriott, Hilton, Hyatt, IHG, etc.), preferred.
• Knowledge of hospitality technology platforms (PMS, POS, CRM, etc.), preferred.
• Strong problem-solving and decision-making skills, preferred.
• Comfortable in a fast-paced, dynamic environment with a remote-first approach to collaboration, preferred.

Physical Requirements: The physical demands described are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role. Physical, visual requirements and working conditions may include but are not limited to:

• Ability to work day shift with occasional varying schedule
• Stand for long periods of time
• Walk extended distances

Minimum Qualifications:

• Minimum of 10 years of progressive experience in hotel operations, with at least 5 years in a multi-unit or regional leadership role.
• Proven track record of managing operational performance and achieving financial targets across multiple hotel properties.
• Strong leadership, communication, and interpersonal skills with the ability to influence stakeholders at all levels.
• Deep understanding of hotel metrics, including ADR, RevPAR, occupancy, and GOP.
• Ability to analyze complex data, identify trends, and implement strategic solutions.
• Proficiency in Microsoft Office Suite and familiarity with industry-standard hospitality systems.
• Must possess a valid driver's license and be able to travel freely within the region (and occasionally outside the region, if needed).
• Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review minimum qualifications thoroughly before applying.

Schedule / Travel Requirements:

• Regular business hours with availability for occasional evening or weekend meetings, depending on operational needs.
• Approximately 50-70% travel, including regular site visits to properties within the assigned region, attendance at corporate meetings, and industry events as necessary

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