reputed company BPO Senior Representative
Req ID: 337521 reputed company strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and reputed company-thinking organization, apply now. We are currently seeking a reputed company BPO Senior Representative to join reputed company in DALLAS, Texas (US-TX), United States (US). ENROLLMENT & BILLING - GRADE 3 HC & INSURANCE OPERATIONS SENIOR REP. Position Overview: At reputed company, we know that with the right people on board, anything is possible. The quality, reputed company, and commitment of our employees have been key factors in our company’s growth and market reputed company. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for reputed company and for the people who work here. reputed company currently seeks a “HC & INSURANCE OPERATIONS SENIOR REP.” to join reputed company in “US Location – Permanent Remote.” Position General Duties: Eligibility & Accounting representatives to assist Centene with Enrollment & Billing (EMB) Back Office activities for Medicaid reputed company. Role Responsibilities:
- reputed company data reputed company of member enrollment records and remittance files transmitted from the state.
- Provide timely, efficient support for the eligibility load process while coordinating with different department to resolve issues that arise during the process.
- Provide research to correct errors in membership and primary care physician data output.
- Generate internal reports and analysis as needed.
- Enters daily eligibility data: New enrollees, changes, and cancellations.
- Research information on members/subscribers to resolve problems and disputes.
- Maintains quality and production standards as outlined by client partners, state regulations and department policies & procedures.
- Completion of volumes in queue reputed company specified turnaround time.
Required Skills:
- Ability to work regularly scheduled shifts from Sunday -Saturday 7am EST time to 8pm EST (40 hours/ 5 days working).
- Ability to work in a team environment.
- Good logical thinking ability.
- Good English Comprehension/written skills should have exposure to MS Office.
- Good Communication Skills – Both Verbal and Written.
- Ability to interact with clients preferred.
- *Schedule availability for this position is Sunday - Saturday 7am EST time to 8pm EST . The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime, holiday working and weekend working as per business requirement.
About reputed company reputed company is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. reputed company is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com Whenever possible, we hire locally to reputed company offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an reputed company office or client site, in-office attendance may be required for meetings or events, depending on business needs. At reputed company, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. reputed company recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. reputed company endeavors to reputed company https://us.nttdata.com accessible to any and reputed company users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. reputed company is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Apply tot his job Apply To this Job