Domain & Functional Testing Capability Lead

At TELUS Digital, we're driven by innovation and a passion for delivering exceptional customer experiences. As a digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we're committed to transforming the way businesses operate through cutting-edge technology, agile thinking, and a people-first culture.

With a global presence across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise in eight core service areas, including Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

We're seeking an experienced and visionary leader to join our team as a Domain & Functional Testing Capability Lead. In this strategic role, you'll drive excellence in functional testing practices, leveraging your deep domain expertise to deliver comprehensive test coverage and alignment with business objectives. You'll lead diverse teams of Test Engineers, Test Data Managers, and Business Analysts, ensuring the highest quality testing services while building strong client relationships and contributing to business development efforts.

• Lead and mentor high-performing teams of Test Engineers, Test Data Managers, and Business Analysts
• Foster a collaborative environment that promotes knowledge sharing, innovation, and professional growth
• Develop and implement strategies for functional testing excellence, driving the adoption of industry best practices

• Establish and maintain deep domain knowledge in relevant business areas, developing testing strategies that align with specific domain requirements
• Ensure test coverage addresses both technical requirements and business scenarios, guiding teams in understanding and testing complex business workflows

• Oversee the development of comprehensive test plans and test cases, ensuring test coverage across all functional areas and business processes
• Implement risk-based testing approaches and drive the adoption of behavior-driven development (BDD) practices

• Work with Business Analysts to ensure thorough requirements coverage, reviewing and approving test scenarios derived from business requirements
• Ensure traceability between requirements and test cases, facilitating requirements clarification sessions with stakeholders

• Establish KPIs for measuring functional testing effectiveness, implementing comprehensive reporting mechanisms
• Track and report on testing progress and quality metrics, providing insights and recommendations based on testing results

• Partner with Sales teams to articulate our functional testing capabilities, serving as a Subject Matter Expert in client meetings and presentations
• Contribute domain expertise to proposal development, identifying opportunities for service expansion and helping develop testing service offerings based on market needs

We provide a dynamic and inclusive work environment, with opportunities for professional growth and development. You'll have the chance to work with top-tier clients, leading teams through cutting-edge projects that shape the future of business operations. We're committed to creating a workplace that embraces diversity and equal opportunities for all.

• Bachelor's degree in Computer Science, Business Administration, or comparable experience
• 10+ years of experience in software testing, with at least 5 years in leadership roles
• Strong domain knowledge in relevant business areas, with extensive experience in functional testing methodologies
• Proven track record of leading testing teams, with excellent analytical and problem-solving skills
• Strong communication and presentation skills, with experience in client-facing roles and business development

If you're a motivated and experienced leader looking to drive excellence in functional testing practices, we encourage you to apply. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.

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