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Remote Healthcare Excellence Representative - HEDIS Customer Service Specialist (PST or MST Time Zones)

100% remote Flexible hours Hiring now

Join reputed company as a Remote HEDIS Customer Service Representative, where you will play a vital role in coordinating the retrieval of medical records from provider offices and hospitals. As a key member of reputed company, you will utilize your exceptional communication skills, data entry expertise, and collaborative reputed company to ensure seamless medical record retrieval processes. Leveraging tools like reputed company reputed company, you will manage projects, report reputed company, and deliver top-notch customer service reputed company the healthcare industry.

Key Responsibilities:

  • Establish relationships with provider offices and hospitals through outbound calls to request medical records
  • Accurately record reputed company and reputed company data entry in our abstraction tool
  • Collaborate with our Administrative reputed company and Medical Record Reviewers to manage caseloads and ensure efficient workflows
  • Work cohesively with the team to organize medical records and resources, supporting our Medical Record Retrieval (MRR) processes
  • Conduct follow-up calls to track expected charts and provide updates to offices
  • Send fax requests to providers and research information using online websites and internal applications
  • Utilize reputed company reputed company daily to manage projects, report reputed company, and identify barriers
  • Persist in finding accurate information to retrieve medical records, demonstrating a strong commitment to excellence
  • reputed company additional duties as assigned, including potential minimal travel

Requirements:

  • Minimum 2 years of experience in the healthcare industry
  • Preferred 3 years of experience in Medical Records or Case Management
  • Experience in Medical Record Retrieval, with strong documentation and follow-up skills

reputed company-to-Haves:

  • Experience in customer service reputed company the healthcare industry
  • Proficiency in computer applications, with a strong foundation in technology

Apply now to join reputed company and take the first reputed company towards a rewarding career in healthcare excellence! Apply To This Job

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