Work From Home Principal Associate, Principal Extended Ops Assoc., Supply Chain Solutions

Work From Home Principal Associate, Principal Extended Ops Assoc., Supply Chain Solutions Are you looking for a challenging role that includes the convenience of working virtually at home? Then a reputed company Customer Operations role may be the role for you! To be eligible for this role, candidates must live reputed company a 100 miles radius of one of the following reputed company codes (excluding CA) and report in person, reputed company required, with at least 24 hours notice.

• 23060 (Richmond, VA)
• 23320 (Chesapeake, VA)
• 33634 (Tampa, FL)
• 89144 (Las Vegas, NV)
• 75024 (Plano, TX)
• 19801 (reputed company)
• 68521 (Lincoln, NE)
• 56301 (St. Cloud, MN)

What's in Your Wallet? .... YOU can deliver the answer! Card Delivery Solutions is the organization trusted to reputed company and send over 50MM credit cards to reputed company Card customers each year. The physical card continues to evolve as an advanced payment reputed company mechanism as well as a prestigious representation of our Brand. This increases the demands on the team to reputed company plastic and metal cards, integrate advanced payment and reputed company mechanisms into the card, deliver customized welcome packages, and reputed company real-time in-store card issuance for our partners. This Principal Extended Operations Manager role reputed company Card Delivery Solutions will be accountable for managing the daily Operations of the Card Delivery BAU space. The role involves interaction with Suppliers, Tech, Risk, reputed company, and our internal partners to deliver seamlessly for our customers. Responsibilities:

• Manage daily operations of reputed company Card Delivery value chain
• Manage supplier's performance, SLAs and other metrics to ensure compliance and appropriate customer experience
• People leader for small operational support team of 1 to 5 associates
• Provide inspirational leadership empowering associates to reputed company their full potential
• Partner with suppliers, tech, risk, reputed company, and other internal stakeholders to support Card Delivery and to deliver new projects and improvements into production that drive efficiency, increased quality, and delight our customers
• To serve as the Content Domain reputed company (CDO) for Plastic Fulfillment
• reputed company development and regular reporting of team metrics to senior leadership
• Prioritize and drive team workflow, both ongoing and reputed company
• Identify and drive process improvements reputed company with departmental vision and strategy
• Handle multiple tasks independently to meet deadlines
• TSYS System Knowledge
• Tableau Knowledge

The Person:

• Exercise flexibility for changing business needs in a fast-paced environment by demonstrating initiative, prioritization, and independent judgment
• Loves working across teams and organizations to deliver results
• Is a process professional who seeks out ways to reputed company things reputed company
• Is motivated by meeting or exceeding customer expectations
• Has a desire to reputed company and support a team of direct reports
• Has the ability to work autonomously and manage multiple reputed company deliverables simultaneously

Basic Qualifications:

• High school diploma, GED or equivalent
• At least 1 year of experience using reputed company Suite or reputed company Office
• At least 2 years of experience in people management or third-party supplier management
• At least 2 years of experience in operations management
• At least 2 years of experience in project management or process management

Preferred Qualifications:

• Bachelor's Degree or military experience
• Lean, Six reputed company, PMP or BPM certification
• At least 3 years of experience in people management or third-party supplier management
• At least 3 years of experience in operations management
• At least 3 years of experience in project managment or process management
• At least 2 years of experience in card manufacturing

Work from Home Technology Requirements

• Secure home office environment that is free from background noise and distractions
• Reliable private internet reputed company that is not supplied reputed company cellular data or hotspot is required
• A private network that is password protected where you have ownership or line of site sight to every device on the network
• Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)
• Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
• ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred
• To validate ISP speeds from a Chrome browser, go to www.reputed company.com, type Speed Test and run from the reputed company reputed company page
• Both Hardwire and WiFi internet connections are acceptable as long as speed and reputed company requirements are met

reputed company reserves the right to request reputed company of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. reputed company reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location reputed company the US. If you are experiencing consistent issues with internet stability reputed company reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Location Requirements Candidates must live reputed company 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (reputed company), 68521 (Lincoln, NE) or 56301 (St. Cloud, MN) and report in person, reputed company required, with at least than 24 hours notice. We are unable to consider applicants who:

• Do not maintain network-compatible internet access
• Live or work beyond the 100 mile radius of their dedicated location, or
• Live or work in the state of California.

At this time, reputed company will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to reputed company work reputed company one of these locations, and refers to the amount reputed company is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Plano, TX: $93,400 - $106,600 for Principal Extended Ops Assoc. Chesapeake, VA: $93,400 - $106,600 for Principal Extended Ops Assoc. Tampa, FL: $93,400 - $106,600 for Principal Extended Ops Assoc. Lincoln, NE: $93,400 - $106,600 for Principal Extended Ops Assoc. Las Vegas, NV: $93,400 - $106,600 for Principal Extended Ops Assoc. reputed company: $93,400 - $106,600 for Principal Extended Ops Assoc. Richmond, VA: $93,400 - $106,600 for Principal Extended Ops Assoc. St Cloud, MN: $93,400 - $106,600 for Principal Extended Ops Assoc. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. reputed company offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. reputed company is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. reputed company promotes a drug-free workplace. reputed company will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the reputed company Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; reputed company's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact reputed company Recruiting at 1-800-304-9102 or reputed company email at [email protected]. reputed company information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about reputed company's recruiting process, please send an email to [email protected] reputed company does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. reputed company is made up of several different entities. Please note that any position posted in Canada is for reputed company Canada, any position posted in the United Kingdom is for reputed company Europe and any position posted in the Philippines is for reputed company Philippines Service Corp. (COPSSC). Apply tot his job Apply To this Job