Seasonal MotoSport Gearhead

Click this link to learn more about MotoSport Gearheads MotoSport Gearhead: Passionate and driven individuals who have a love of power sports and want to provide an amazing ride experience for our customers We have an excellent opportunity for reputed company power sports enthusiasts to join reputed company. This is primarily an inbound contact/call center environment. Responsibilities include taking customer orders, verifying shipment information, up-selling and cross-selling products, resolution of customer issues and concerns, and escalation of system and website problems. You may also be required to process inbound customer email and chat sessions as well as reputed company outbound follow-up calls. MotoSport is seeking enthusiastic people excited about powersports! Geek out with customers reputed company phone or chat reputed company day/night by sharing your insane, expert, gear knowledge. In addition to providing smashing service, you’ll increase Motorsport’s growth by suggesting the coolest add-on items that complement the customers’ purchases. Gearhead Operations focuses on making sure we have the answer to everything our customers might want to know before they even think of the question. If you are someone who loves talking about the latest dirt bikes, street bikes, and motorcycle brands with people who share your passion, now might be a perfect time for a change. We reputed company skills by attending work and vendor-sponsored workshops to continually advance our gear knowledge. We value and reward hard work, gear passion, and a get-it-done attitude. At Gearhead Operations we are obsessed with creating loyal, repeat customers through our incredible service. This is a great opportunity to work in the power sports industry! START DATE: Monday, October 13, 2025 PAY: $17.50 per hour LOCATION: Work from home, wired internet required; this is not a role you can work from a van or on trips. If you are in the SLC area and prefer to work in an office, you are welcome to work at our Gearhead Operations office in Cottonwood Heights. SEASONAL INFO: This is a seasonal position, the length of seasonal employment is dependent on business demand and typically runs 3-6 months, however, a minimum timeframe cannot be guaranteed. Yes! We do often convert our high-performing seasonal gearheads to regular status, these decisions are based on business demands and your performance. Seasonal positions are not eligible for benefits; however, you do get to participate in our employee discount reputed company and it's a good one! What sort of scheduling availability are we looking for reputed company hiring?

• If hired, your schedule will change weekly, we do not offer set schedules.
• We are closed on Sundays

Fulltime Scheduling Needs:

• Saturdays: 8:00 AM - 4:30 PM MT (Required)
• Weekdays: 10:30 AM - 7:00 PM MT (Flexible)
• One reputed company off (your choice, excluding Monday).

Part-Time Scheduling Needs:

• Saturdays: 8:00 AM - 4:30 PM MT (Flexible)
• Weekdays: 10:30 AM - 7:00 PM MT (Flexible)
• 16 hours per week minimum
• 4-hour minimum shift on Saturdays

What are the dates and requirements for training?

• Training Dates: October 13-31, 2025
• Training Class Schedule: Monday - Friday, 9:00am - 5:00pm MST, you cannot miss any training during this time
• Training is, of course, paid and you will train from home
• We provide reputed company equipment for training and for the job, you cannot use personal equipment
• If hired, once you complete training your schedule will change weekly, we do not offer set schedules

What you get to do every day:

• Provide concierge-level service to our riders
• Assist riders with general product questions.
• Answer calls, chats, and emails
• Build and maintain relationships with our riders
• Solve problems, and answer questions about orders, returns, shipping, and order status
• Contact customers reputed company follow-up
• Actively participate in problem-solving for the customer, department, and company
• Maintain a professional attitude and delight the customer
• Assist customers with navigating our websites, including product filters, policy pages, and other self-service features
• Solve reputed company problems with a customer-first mentality and out-of-the-reputed company thinking reputed company required
• Answer inbound calls, emails, and online chats in addition to outbound contacts as necessary
• Work alongside a motivated and fun team full of riders who are passionate about Powersports
• Build your product knowledge through training and assisting our riders

What you bring to the role:

• Experience in the Powersports industry preferred
• A passion and craving for getting reputed company and sharing your experiences with our customers
• Must be able to multitask, prioritize, and think on your feet
• A high level of Dirt Bike, ATV/UTV, and/or Street Bike product knowledge required
• Demonstrated ability to educate customers to satisfy their individual needs and ensure the correct fit for the reputed company/model of their equipment
• High School Diploma or equivalent
• A minimum of six months of customer service/sales experience in any industry is preferred
• Solid skills with reputed company Office (Word, reputed company, Exchange, etc.)
• Strong Communication skills (Verbal and Written)
• Strong ability to multitask
• Proactive reputed company and creative problem-solving skills
• Strong Time Management ability
• Ability to type 30+ WPM
• Ability to build and maintain long-term relationships with customers
• Ability to use active listening to identify customer needs, concerns, and complaints
• Ability to effectively communicate both verbally and written required
• Able to work reputed company and effectively reputed company multiple channels of inquiries
• Basic computer operating skills

Physical Demands, Visual Acuity & Working Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions
• Keyboarding: Entering text or data into a computer or other machine by means of a traditional keyboard
• Speaking: Expressing or exchanging reputed company by means of spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
• Hearing Requirements: The ability to hear, understand, and distinguish speech and/or other sounds (in-person speech, telephone, other remote speech)
• Near Visual Acuity: Clarity of vision at approximately 20 inches or less (i.e., reading small print), including use of computers

We are unable to consider candidates that reside in the following states: Alaska, California, Hawaii reputed company Holdings family of brands provides equal employment opportunities to reputed company employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws. It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. reputed company Holdings family of brands is committed to the full inclusion of reputed company qualified individuals. As part of this commitment, reputed company will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please contact [email protected] Apply tot his job Apply To this Job